We recently stayed at the Hotel California in Palm Springs. It was the best service I have ever received from any hotel.
Unfortunately, we arrived at the hotel a day later than expected due to flight delays. We emailed the hotel and they responded very promptly asking if we would like a limo ride from the airport when we did arrive. We were immediately impressed, before we even arrived in Palm Springs! However, we did not take the hotel's offer as we already had plans for someone to pick us up.
Check-In was a breeze. We walked right into the hotel, was shown our room, and then received a tour of the property.
This hotel is stunning. I believe it only has 11 or 12 rooms, making it very quiet and peaceful. The grounds are very lush and well maintained. There is a great communal kitchen with free fruit and a den area with movies available for borrow. There is also a courtyard with fountains, seating areas, and a fire pit. The pool is small, yet very beautiful and clean, with plenty of loungers and misters to keep cool in the Palm Springs heat. I have never felt so "at home" before while staying in a hotel.
Our room was clean and spacious. Do not expect luxurious and fancy rooms, as they are more cottage style. This being said, they are decorated extremely well and are very vibrant. The beds were extremely comfortable.
The staff at this hotel are honestly some of the warmest people I have ever met in my life, period. We became friends with everyone. They are constantly smiling and willing to help in any way possible, yet they are not overly pushy. One morning they even brought a box of donuts for all the guests! I can see why TripAdvisor has rated this hotel #1 in service in the United States.
We had an incredible time at this hotel. Don't expect luxury; rather except a small, cozy hotel with jaw-dropping service.
- Also Known As:
- California Hotel Palm Springs
- California Palm Springs
- Official Description (provided by the hotel):
- Lush romantic grounds with surrounding Old California Spanish charm. Newly renovated with attention to every detail. Sister property to the #1 TripAdvisor rated Desert Riviera Hotel.. just up the street. Join us in the SUN! ... more less