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“Great hotel with an amazing welcome!” 5 of 5 stars
Review of The Saguaro Palm Springs, a Joie de Vivre Hotel

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The Saguaro Palm Springs, a Joie de Vivre Hotel
4.0 of 5 Resort   |   1800 East Palm Canyon Drive, Palm Springs, CA 92264   |  
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3rd Night Free
Ranked #39 of 72 Hotels in Palm Springs
York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel with an amazing welcome!”
5 of 5 stars Reviewed August 15, 2014 via mobile

First of all, a stunningly friendly welcome from Mario on reception. Made us feel at home and was very eager to help and ensure we had a good time! Very clean and colourful room with comfortable bed and nice bathroom. Pool and surrounding area very clean again and a great place to relax. Would highly recommend this hotel and thanks again, Mario!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 16, 2014
Dear 1JWH1;

We are very proud to have Mario on Team Saguaro. Absolutely thrilled to read his service made you feel at home, awesome! Thank you for giving him a shout out . We really appreciate it.

Sincerely,
Dan Burgess
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
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English first
Encinitas, California
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 13, 2014

Sagurao is hip and loud. People in tight clothes and high heels rub elbows in by the pool and in the restaurant. The rooms are colorful and cheery to the point of a color heart attack.

If you are in a party mode and can't wait to rock out to some disco music in the pool while tanning. This is your place :)

The daily free yoga class was a nice touch.

Room Tip: If you do need some peace and quiet, I suggest getting a room on the third floor facing the mountain...
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 13, 2014
Dear SwedishVagabond;

Thank you for reviewing the Saguaro, Palm Springs. We really appreciate it. Very happy to read that you enjoyed our daily yoga class. We are fortunate to have such great instructors! Thank you also for providing room tips to tripadvisor readers; so very helpful!
Sincerely,
Dan Burgess
Hotel Manager
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Redondo Beach, California
1 review
5 of 5 stars Reviewed August 11, 2014

The Saguaro Palm Springs was so much fun! Went for a girls getaway/Bachelorette party, and our expectations were surpassed. The hotel itself, is very colorful and vibrant. We stayed in the pool view suite which was spacious and fun. We were welcomed by a hand-written personal card and complimentary bottle of wine for the bachelorette. The pool was open till midnight everyday, and the day pool had a dj with awesome music. Our whole group had a blast, and the hotel staff was so friendly and welcoming. We are definitely planning another trip soon!

Room Tip: The suites are large and affordable.
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 13, 2014
Dear Anaaa8;

We are so happy to read you had such a great Bachelorette Weekend at the Saguaro. We are especially pleased that you found the staff to be friendly and welcoming during your visit. Thank you so much for saying so.

Sincerely,
Dan Burgess
Hotel Manager
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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 9, 2014

This was our second stay at the Saguaro; the first was two years ago around the time it opened. We have been pleased both times, but the hotel seems to be in need of some basic maintenance these days. Front desk is professional and helpful. The bar is nice, and Tinto restaurant is very good, although their tapas menu has been somewhat downsized since it's opening. The rooms at Saguaro are so fun, all bright colors and mod. Last time we got a mainly pink room; this time bright orange. These rooms are nicely appointed and the house lotions/shampoos smell awesome. Unfortunatley, our room this time had a balcony facing the parking lot and was on the second floor, so it was not ideal, but still relaxing and sexy. On the downside: walls are on the thin side, and the hotel is in need of some maintenance: loose robe hooks in the room (apparently they no longer provide robes in the rooms as they did two years ago) and many pool lounge chair pads were in bad shape. Not sure why those haven't been maintained or replaced. Otherwise only good things to say!

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 13, 2014
Dear nezubitto;

Thank you for your continued loyalty to the Saguaro, Palm Springs. It is great to read that you enjoyed your return visit! We appreciate the feedback on the room's maintenance items and will be sure to have them addressed. Thank you for providing it. Good news! The pool lounge chair pads are currently in production. We should have them replaced by the end of the month. My sincere apologies that they were in disrepair during your visit. As you mentioned in your review we no longer place robes in our rooms. We do, however, provide them upon request.

Sincerely,
Dan Burgess
Hotel Manager
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Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 4, 2014

Saguaro is definitely a uniquely styled hotel. It was a last minute booking for us since we had our dog and they are very pet friendly. We saw at least 3 or 4 other dogs there.

Staff was great, it was clean, room was a good size. Workout facilities are available and they have yoga classes in the morning. And wifi worked really well.

The reason I'm not giving 5 stars is because there was a lot of loud music and the pool was packed during the day. We went over July 4th weekend so that probably has something to do with it but that wasn't the atmosphere we wanted.

Also, I did a massage at the Spa. The massage itself was great. The spa though was in the basement and didn't have a lot of atmosphere so if you're looking for the full experience, this may not be the place.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 5, 2014
Dear greatbeyond;

We do love our four-legged guest here at Saguaro. Thank you for bringing Fido along! As noted, we do get quite the crowd at the pool on Holiday Weekends! We are very proud of the various experience we offer to our guest here at Saguaro. We appreciate you mentioning them. Thank you so much.

Sincerely,
Dan Burgess
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 4, 2014

Initially we were planning to drive all the way to Las Vegas, but neither one of us wanted to drive so far. Instead we drove less than two hours to Palm Springs. What can I say we had an amazing amount of fun. The DJ and bar at the pool were excellent, the Tequila bar was both tasty and refreshing, but the biggest kudos go to the amazing couples massage we had at the spa. Overall we had a great time. We didn't miss the drive all the way to Vegas.

Room Tip: If you want to have the most fun, be sure to get a room with a pool view.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 5, 2014
Dear Troy M;

Awesome! thank you so much for sharing your experience. We will be sure to share your Kudos with the team! We look forward to welcoming you back to the Saguaro, Palm Springs.

Sincerely,
Dan Burgess
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevres. France
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 3, 2014

Booked a room at this hotel because the price was right, but more than the price was right.
The reception staff was super friendly and helpful about the sights to see in the area and to let us know bikes were available to explore the area. The room was fun and colorfully decorated in a retro 60's style.
Had a dip in their nice-sized pool which was refreshing after a day in the desert heat!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 4, 2014
Dear Tessa k;

We are so happy to hear that you found the Saguaro Palm Springs to be a great value and that you enjoyed our bikes and colorful pool. We are very proud of our friendly staff. Thank you so much for recognizing their hospitality.

Sincerely,
Dan Burgess
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Saguaro Palm Springs, a Joie de Vivre Hotel

Address: 1800 East Palm Canyon Drive, Palm Springs, CA 92264
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Palm Springs
#8 Spa Hotel in Palm Springs
#11 Top resorts Hotel in Palm Springs
#12 Family Hotel in Palm Springs
#30 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Saguaro Palm Springs, a Joie de Vivre Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
To know Palm Springs is to love it or the style, there's an undeniable lure to this oasis of desert modernity in the heart of Palm Springs. The Saguaro offers a sense fun and uncomplicated design, food and service. Guests enjoy our resort style amenities including our pool, 24-hours fitness room, morning yoga, touring bikes, boutique spa and two restaurants by James beard award winner and Iron Chef Jose Garces. Guestrooms & Suite - All with a patio or balcony - Flat screen HDTVs• - Large desks - iPod docking station - On-demand movies and music - Bathrobes - Coffee maker - Mini-refrigerator Services & Amenities: There are certain standards by which a visit to Palm Springs is judged, such as pool time and the scenery that goes with it, the quality of architecture and design, and perhaps most importantly, the ability to enjoy the desert landscape and air, preferably with cocktail in hand. By all accounts, the Saguaro has you more than covered. -Pet-friendly with no fee -Self parking* -WiFi* -Daily yoga* -Use of Touring Bikes -Complimentary airport and town shuttle* *Included in daily resort fee of $25.00 USD per night. Meetings & Events: Palm Springs is a destination for meetings and events more than ever, seducing planners with 350 days of sunshine a year and abundant golf, shopping and desert curiosities. The Saguaro features several flexible event space options and is ready to host your event, whether it's hosted in our one of our two ballrooms, garden courtyard, in a private dining room. ... more   less 
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Also Known As:
Holiday Inn Palm Springs
Palm Springs Holiday Inn

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