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“young and loud crowd in a basic and colorful playground” 3 of 5 stars
Review of The Saguaro Palm Springs, a Joie de Vivre Hotel

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The Saguaro Palm Springs, a Joie de Vivre Hotel
4.0 of 5 Resort   |   1800 East Palm Canyon Drive, Palm Springs, CA 92264   |  
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Ranked #38 of 71 Hotels in Palm Springs
Encinitas, California
Top Contributor
80 reviews 80 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
“young and loud crowd in a basic and colorful playground”
3 of 5 stars Reviewed August 13, 2014

Sagurao is hip and loud. People in tight clothes and high heels rub elbows in by the pool and in the restaurant. The rooms are colorful and cheery to the point of a color heart attack.

If you are in a party mode and can't wait to rock out to some disco music in the pool while tanning. This is your place :)

The daily free yoga class was a nice touch.

Room Tip: If you do need some peace and quiet, I suggest getting a room on the third floor facing the mountain...
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 13, 2014
Dear SwedishVagabond;

Thank you for reviewing the Saguaro, Palm Springs. We really appreciate it. Very happy to read that you enjoyed our daily yoga class. We are fortunate to have such great instructors! Thank you also for providing room tips to tripadvisor readers; so very helpful!
Sincerely,
Dan Burgess
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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566 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Redondo Beach, California
1 review
5 of 5 stars Reviewed August 11, 2014

The Saguaro Palm Springs was so much fun! Went for a girls getaway/Bachelorette party, and our expectations were surpassed. The hotel itself, is very colorful and vibrant. We stayed in the pool view suite which was spacious and fun. We were welcomed by a hand-written personal card and complimentary bottle of wine for the bachelorette. The pool was open till midnight everyday, and the day pool had a dj with awesome music. Our whole group had a blast, and the hotel staff was so friendly and welcoming. We are definitely planning another trip soon!

Room Tip: The suites are large and affordable.
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 13, 2014
Dear Anaaa8;

We are so happy to read you had such a great Bachelorette Weekend at the Saguaro. We are especially pleased that you found the staff to be friendly and welcoming during your visit. Thank you so much for saying so.

Sincerely,
Dan Burgess
Hotel Manager
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Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 9, 2014

This was our second stay at the Saguaro; the first was two years ago around the time it opened. We have been pleased both times, but the hotel seems to be in need of some basic maintenance these days. Front desk is professional and helpful. The bar is nice, and Tinto restaurant is very good, although their tapas menu has been somewhat downsized since it's opening. The rooms at Saguaro are so fun, all bright colors and mod. Last time we got a mainly pink room; this time bright orange. These rooms are nicely appointed and the house lotions/shampoos smell awesome. Unfortunatley, our room this time had a balcony facing the parking lot and was on the second floor, so it was not ideal, but still relaxing and sexy. On the downside: walls are on the thin side, and the hotel is in need of some maintenance: loose robe hooks in the room (apparently they no longer provide robes in the rooms as they did two years ago) and many pool lounge chair pads were in bad shape. Not sure why those haven't been maintained or replaced. Otherwise only good things to say!

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 13, 2014
Dear nezubitto;

Thank you for your continued loyalty to the Saguaro, Palm Springs. It is great to read that you enjoyed your return visit! We appreciate the feedback on the room's maintenance items and will be sure to have them addressed. Thank you for providing it. Good news! The pool lounge chair pads are currently in production. We should have them replaced by the end of the month. My sincere apologies that they were in disrepair during your visit. As you mentioned in your review we no longer place robes in our rooms. We do, however, provide them upon request.

Sincerely,
Dan Burgess
Hotel Manager
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Top Contributor
86 reviews 86 reviews
42 hotel reviews
Reviews in 49 cities Reviews in 49 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 4, 2014

Saguaro is definitely a uniquely styled hotel. It was a last minute booking for us since we had our dog and they are very pet friendly. We saw at least 3 or 4 other dogs there.

Staff was great, it was clean, room was a good size. Workout facilities are available and they have yoga classes in the morning. And wifi worked really well.

The reason I'm not giving 5 stars is because there was a lot of loud music and the pool was packed during the day. We went over July 4th weekend so that probably has something to do with it but that wasn't the atmosphere we wanted.

Also, I did a massage at the Spa. The massage itself was great. The spa though was in the basement and didn't have a lot of atmosphere so if you're looking for the full experience, this may not be the place.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 5, 2014
Dear greatbeyond;

We do love our four-legged guest here at Saguaro. Thank you for bringing Fido along! As noted, we do get quite the crowd at the pool on Holiday Weekends! We are very proud of the various experience we offer to our guest here at Saguaro. We appreciate you mentioning them. Thank you so much.

Sincerely,
Dan Burgess
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 4, 2014

Initially we were planning to drive all the way to Las Vegas, but neither one of us wanted to drive so far. Instead we drove less than two hours to Palm Springs. What can I say we had an amazing amount of fun. The DJ and bar at the pool were excellent, the Tequila bar was both tasty and refreshing, but the biggest kudos go to the amazing couples massage we had at the spa. Overall we had a great time. We didn't miss the drive all the way to Vegas.

Room Tip: If you want to have the most fun, be sure to get a room with a pool view.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 5, 2014
Dear Troy M;

Awesome! thank you so much for sharing your experience. We will be sure to share your Kudos with the team! We look forward to welcoming you back to the Saguaro, Palm Springs.

Sincerely,
Dan Burgess
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevres. France
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2014

Booked a room at this hotel because the price was right, but more than the price was right.
The reception staff was super friendly and helpful about the sights to see in the area and to let us know bikes were available to explore the area. The room was fun and colorfully decorated in a retro 60's style.
Had a dip in their nice-sized pool which was refreshing after a day in the desert heat!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 4, 2014
Dear Tessa k;

We are so happy to hear that you found the Saguaro Palm Springs to be a great value and that you enjoyed our bikes and colorful pool. We are very proud of our friendly staff. Thank you so much for recognizing their hospitality.

Sincerely,
Dan Burgess
Hotel Manager
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Fullerton, California
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 1, 2014

So before booking, I read tons of the bad reviews and was a little nervous. But, we booked it anyways and loved it! We went off season, there were only about 10 people max at the pool at anytime, we were upgraded for free to 2 queens by Mario who was super nice at the front desk. Anytime I called the front desk to help with figuring out the ac or finding the right AV channel on the TV, they came right over. Towels at the pool, lots of seating, colorful, fun, quiet (again, off season). I didn't have to worry about it being crowded by little hipster Coachella kids. Loved the decorations and got a great price on the mobile site for $70/night. Water near the front desk, 2 restaurants, restrooms close to pool. We were given a great room in the center of it all overlooking the pool on the 3rd floor. Easy, free, open, parking. Will come again! Didn't have any of the bad experiences anyone else had, so I recommend it. I saw some scuffs on the wall but could care less. That was the only thing I noticed and I am a critical reviewer! There were also lots of families, so it seemed family friendly.

Room Tip: We enjoyed the view from the 3rd floor, overlooking everything. With the door shut, you can't he...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, a Joie de Vivre Hotel, responded to this review, August 2, 2014
Dear Lauren R;

So glad to hear you had a great experience at The Saguaro Palm Springs and so happy to hear the team took good care of you while you were our guest. Thank you so much for sharing you terrific feedback. We really appreciate it!

Sincerely,
Dan Burgess
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Saguaro Palm Springs, a Joie de Vivre Hotel

Address: 1800 East Palm Canyon Drive, Palm Springs, CA 92264
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#10 Spa Hotel in Palm Springs
#12 Top resorts Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Saguaro Palm Springs, a Joie de Vivre Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
To know Palm Springs is to love it. Whether you come for the sun, the spas or the style, there's an undeniable lure to this oasis of desert modernity in the Coachella Valley. Now, there's a new place to lay your head while soaking it all up. The Saguaro opened in February 2012, bringing with it a new sense of design, food and comfort. If you ever needed another reason to escape, you have one now. Guests enjoy our resort style amenities including our pool, fine dining, fitness, yoga and spa services. Guestrooms & Suites: Bright. Light. Colorful. The rooms at the Saguaro immerse you in the desert resort experience that is Palm Springs. Choose your view - mountain, garden courtyard with pool, or city lights. Nearly every room has a balcony or patio and is accented inside and out by the brilliant color of a native Mojave wildflower, creating a visual spectrum of light throughout the grounds. No one perspective is the same. Guestroom Amenities• Hotel and rooms renovated February 2012• Flat screen, 42" HDTVs• Views of surrounding mountains, courtyard and city (select rooms)• Outdoor patios or step out balconies • Large work desks• Stereo with iPod docking station• On-demand movies and music. Services & Amenities: There are certain standards by which a visit to Palm Springs is judged, such as pool time and the scenery that goes with it, the quality of architecture and design, and perhaps most importantly, the ability to enjoy the desert landscape and air, preferably with cocktail in hand. By all accounts, the Saguaro has you more than covered. Hotel Services• Pet-friendly• Secure self parking*• Laundry and dry cleaning service• Wireless Internet Access*• Daily yoga*• Complimentary local transportation**included in daily resort fee of $18.00 USD per night. Meetings & Events: In the 1920s, Hollywood stars began decamping to Palm Springs to relax, party and rejuvenate. You can imagine more than a few screenplays were pitched around the pool. Today Palm Springs is a destination for meetings and events more than ever, seducing planners with 350 days of sunshine a year and abundant golf, shopping and desert curiosities. The Saguaro features several flexible event space options and is ready to host your event, whether it's hosted in our garden courtyard, in a private dining room or around the pool. ... more   less 
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Also Known As:
Holiday Inn Palm Springs
Palm Springs Holiday Inn

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