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“Older property needing and undergoing a facelift” 3 of 5 stars
Review of Embassy Suites Hotel Palm Desert Resort

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Embassy Suites Hotel Palm Desert Resort
3.0 of 5 Resort   |   74-700 Highway 111, Palm Desert, CA 92260   |  
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Ranked #19 of 22 Hotels in Palm Desert
San Diego, California
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Older property needing and undergoing a facelift”
3 of 5 stars Reviewed 2 days ago NEW

This property has pluses and minuses. As others have noted, this property shows its age and is undergoing some renovation. Rooms are clean and the suites have the usual amenities expected in a suite, but nothing special. There is a quite large pool and surrounding pool area. The overall property has a feel that it was built in stages, since there are rises and dips in upper story outdoor catwalks between buildings. Personnel at reception are pleasant. Location of hotel is right on Highway 111, so it is easy to get around to the various cities in the Coachella Valley. There is a small shopping center a block away, with a full grocery store (Ralphs, a part of the Kroger conglomerate) and a CVS pharmacy/general store. There are also several restaurants within a 2-mile radius.

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    75
    78
    49
    38
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very clean, nice accommodations. Very close to shopping ( for the wife) near beautiful golf course ( for me) and great dining in the immediate area. Pleasant helpful staff and a beautiful pool. Couldn't ask for more!!Will do it again.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed 3 days ago NEW

Older hotel but in a good location close to shops and golf, clean rooms, room was a good size, bed was confortable,great make to order hot breakfast at the omlet bar included in your stay ,rooms are dated but this location is currently doing a renovation. Pretty good value for your money

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decherd, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 4 days ago NEW

Outlet didn't work. A/c was noisy and didn't work well. Not enough pillows in room. Manager did not return calls. Property is old and in poor condition. asdfghjkl;' qwertyuiop[zxcvbnm,.////qwertyuiop123456789000

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills, United States
1 review
1 of 5 stars Reviewed 1 week ago

Stay away from it until their renovations are complete and then maybe give it a chance to see if they have addressed the lack of staff during breakfast and the bowl full of brown celery during the manager's reception. Outside of that I will continue to be a Hilton brand loyalist as 99.99% of my other Hilton stays have been most excellent.

  • Stayed December 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Desert, United States
1 review
1 of 5 stars Reviewed 1 week ago

Dated, dirty and under construction. Staff did their best, but the facility is due for a major renovation, which was just beginning, furniture being moved out, workers in the game room, noise etc. Was not told of the pending renovation prior to booking, very disappointing.

  • Stayed December 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Arrived here with high expectations, signs were posted on property stating that a ten million dollar renovation was scheduled to take place in Dec. This WAS NOT posted on the Hilton website when I booked. Mattress was worn out, room key reader was not working properly, we actually had to have them come and put a new battery in it while we waited to get back into our room. Breakfast room is worst I've seen for Embassy, disorganized and depressing. Property in general is in bad repair and dirty. Even old sidewalks can be cleaned. Carpet in our room was new, beware if you don't like the new carpet fumes. I noticed that the elevator carpet was new as well and already dirty. I will check out the reviews first before I book at a Embassy again instead of trusting it to be reliable. IF I had known about the renovation plans I would have used that as a clue. I hope they take care of the property better when done with updating and renewing.

Room Tip: Wait for the massive renovation to be completed or make sure price reflects this
See more room tips
  • Stayed December 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Palm Desert Resort

Address: 74-700 Highway 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Hotel Palm Desert Resort 3*
Number of rooms: 198
Official Description (provided by the hotel):
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites

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