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“Nice time at the Embassy” 4 of 5 stars
Review of Embassy Suites Hotel Palm Desert Resort

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Embassy Suites Hotel Palm Desert Resort
3.0 of 5 Resort   |   74-700 Highway 111, Palm Desert, CA 92260   |  
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Ranked #19 of 22 Hotels in Palm Desert
Fountain valley, United States
1 review
“Nice time at the Embassy”
4 of 5 stars Reviewed August 13, 2014

The place was nice and clean. Amenities were a very welcome add on. Breakfast was good and convenient and the restaurant was nice as we didn't feel like going anywhere one night. The pool area was Ok, but the family atmosphere was welcome. Lobby was welcoming and staff was very pleasant and friendly. Pillows were a little on the too hard side, but we usually bring our own, just not this time.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
    67
    67
    42
    31
    33
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Chula Vista, United States
1 review
4 of 5 stars Reviewed August 13, 2014

The hotel is dated but clean. You get a pretty decent braskfast with lots of option for the whole family. The managers reception is a bit limited, it used to have more appetizers, this time we only got some chips & salsa. Not bad, but we were used to something else. Overall, you will enjoy a nice time in the hotel without the need of spending a lot of money.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grass Valley, United States
1 review
4 of 5 stars Reviewed August 13, 2014

Don't use the "advanced pay" reservation. Not all Embassy Suites have this feature and if your travel plans change you cannot transfer reservations to another Embassy Suites if they don't use the "advanced pay" option, even if it's for the same dates.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 13, 2014

Nice hotel with two room suites. I arrived on a very busy weekend and the hotel seemed packed with guest. The hotel swimming pool was active until late in the evening. Luckily my room was in the far corner of the hotel on the 3rd floor away from the noise of the guest enjoying themselves around the pool area. It was very quite where my room was.

The check in/out was fast and efficient. The free morning breakfast was very good with one or two hard working employee manning the grill to make the hotel guest custom omelets, eggs or pancakes. I would recommend the breakfast at this hotel.

Room Tip: If you want to have a quiet time or need to get to bed early then ask for a room on the 3rd floor in...
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  • Stayed August 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chino Hills, United States
2 reviews
4 of 5 stars Reviewed August 10, 2014

This hotel tries hard to please it's guests. We are HH guests with no major requests. We asked for extra towels and promptly received them. We didn't ask for downstairs rooms but were pleased to receive one. We didn't ask to be close to pool and Breakfast area but were right there. Our stay was pleasant. Only issue was with dinner restaurant which was promptly rectified.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, United States
1 review
5 of 5 stars Reviewed August 8, 2014

Overall great place, but the creaking noises from the 3rd floor from people above us were ridiculous! Very loud creaking from people all night pacing in the room above us. Be sure to ask to sleep on the 3rd floor if you want a good nights rest.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fontana, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 6, 2014

The Hotel looked old and unkept, took to long to get to my room for cleaning, employee had a bad attitude when I asked about the cleaning of my room, Woke up at 5:45am and cut on light to find roach on the wall. Extremely noisy people above me and outside. empty beer boxes overflowing out of trash cans.

  • Stayed August 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan A, Front Office Manager at Embassy Suites Hotel Palm Desert Resort, responded to this review, August 7, 2014
Nicole,

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues with your toilet and will work with our maintenance team to ensure that guests do not have to fix problems like these themselves. If you return to our area, we hope you will consider staying with us again. Please call the hotel directly, and ask for me and I will personally make your reservation. Thank you and have a great day.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Palm Desert Resort

Address: 74-700 Highway 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Hotel Palm Desert Resort 3*
Official Description (provided by the hotel):
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites

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