Our adventure began with the excitement of a quiet vacation. DB gas always delivered and our anticipation grew as we neared the resort. As an owner since the '80's we knew we could count on having a QUIET resort to unwind and chill. Much to our dismay the first day was a nightmare of blasting music from a group of over 12 people crowded into one unit that drove away every one from the pool with their music I invading the peacefulness we all expected. When calling the front desk they were more concerned with our unit number than taking care of the situation. We worked all day to find ways to deal with this issue that did not seem was going to be corrected. We spoke with several other vacationers and they were afraid to complain because of the aggressive nature of this group making the other guest miserable with the noise. We all left the pool area in disgust as management did nothing. While this is my first day on a much needed holiday we will see come Monday if anything further will be done to handle this sad situation with the front desk safely tucked behind their desk and my husband trying to talk with the party group to no avail. I will be posting again with results of our vacation being cut short and party group winning with their total disregard to others space or???? If we wanted blasting music shaking the walls we could have stayed in Lake Havasu, AZ where that is a daily occurrence.
- Official Description (provided by the hotel):
- Situated at the base of the Santa Rosa Mountains you'll find 10 buildings clustered around a beautiful water feature, and surrounded by lush landscaping; Desert Breezes Resort condominiums offer exquisite luxury and comfort. Each Mediterranean-style villa has a fully equipped kitchen and cozy furnishings, and the resort includes multiple pools and spas and on-site clubhouses. It's your perfect home-away-from-home. ... more less
- Reservation Options:
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- Also Known As:
- Desert Breezes Hotel Palm Desert
- Desert Breezes Palm