This place is great!. The unit we were in appeared like it was brand new and was spotlless. The grounds were well kept and the atmosphere was quite and relaxing. Keep in mind that this is not an all inclusive resort with a lot going on. A perfect place for a quiet get away.

This was my second time to this resort. Property is very nice & well kept. Location is great plenty of great resturants and shopping close by. Pool areas have barbque for your use.

Rooms are average, but clean and well furnished. You need to request hosuekeeping & fresh towels which is fine with me. I like to keep things neat and see no reason to have someone come in mid week. We did request fresh towels and the were delivered timely.

Staff was friendly and helpful with directions etc.

As we sit here waiting for security to show up...no one in office and an hour after we called due to VERY loud music...smoke from a charcoal grill blowing into our condo...think again. After 7pm you are on you'd own. Being a seasoned time share owner for 36 years..I would seriously think again... Nice pool and cute girl taking fare of our condo..otherwise...think again. VERY DISAPPOINTING.

There are several highs and lows for this property. I am an owner but mainly use it to trade for other resorts. We hadn't used our unit for quite some time, but wanted to do several things in the Palm Desert/Springs area, and this resort is nicely located to do the local activities.

The cons are: Thin walls and lousy furniture. We could hear every step, flush of the toilet, movement of furniture and even a little TV noise from the residents above us to the point is was incredibly annoying. It was very noisy. I think they were noisier than most as they were constantly moving furniture around, but it was irritating. We did not hear anything from the neighbor on the first floor, so that was acceptable. The furniture is horrible -- probably the most uncomfortable sofa and bed I have ever experienced. The linens included heavy duvet spreads which were ridiculous for summer in spite of the air conditioning. They need to provide a nice light-weight blanket instead. The chairs in the unit were just OK.

I had to call maintenance twice and they responded within five minutes each time, which was great. I had to call them once because the blow drier stopped working. The other time was when someone did laundry in the facility outside the first floor units, the water backed up into my kitchen sink. The maintenance man cleared the clog in the line, but it was a mess. (We also had to wait to check into the unit as they were replacing a broken microwave as well as a window shade in our unit.)

On the plus side, the pools and grounds are very nice, the staff is friendly, and this is a nice location in the area that is close to great restaurants and features. There is free wi-fi in each unit, as well as a couple computers that are free to use in the lobby library area.

I am in no rush to go back until they replace the furniture and can guarantee me a 2nd story condo so there is no one above me, Instead, we will probably use this to trade for another location.