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“I must be easy to please..” 4 of 5 stars
Review of Marriott's Desert Springs Villas II

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Marriott's Desert Springs Villas II
3.5 of 5 Resort   |   1091 Pinehurst Lane, Palm Desert, CA 92260   |  
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Ranked #6 of 22 Hotels in Palm Desert
Glasgow
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
56 helpful votes 56 helpful votes
“I must be easy to please..”
4 of 5 stars Reviewed February 12, 2013

I read all the reviews posted on this site and for the adjacent Marriott resort. I have to ask- what is it that people want? I mean- what do they expect?
We checked in - no problem. Reception staff were polite , helpful - couldn't be nicer. Gave me a map of the area, told me where things and places were to be found...and off we went.
Found our way to the apartment. Opened the door. It smelled clean and fresh, tidy , attractive- just what we needed for the four of us. There was my myself, my wife (we bagged the main bedroom) and my grown up son and his wife (sorry kids but they got a smaller self contained apartment area)- still perfectly nice for a weeks holiday.
Found the local pool just nearby and a heated jacuzzi - all fine, clean, with towels there.
The whole resort was lovely, not at all tired looking like some other timeshare resorts we've been to (non Marriott ones particularly).
Ok: it doesn't have the kind of eating facilities that we wanted on site. So we either bought pick up meals that we ordered and took home, or we went to a restaurant in Palm desert or we went for casual evening eating to the adjacent Marriott resort where as Marriott timeshare owners we got a very decent discount on meals. Particularly good value this way was the Rockwood restaurant, where we went twice. Very nice menu.and food was good quality, well cooked- like I say; what do you expect?
We don't golf, but plenty people do and they looked from our balcony that they were having a good time. There were facilities all day for kids to be active, but that didn't matter to us as we didn't bring any. But our son and daughter in law enjoyed just hanging around the pool area or walking on the resorts grounds- which is a pretty huge area.
Negatives ; none really. I was a bit underwhelmed about the prices at the spa. these are about 2x what we are used to paying in the UK for similar quality, but the prices are the same pretty much in all the hotels and resorts that we looked at in California, so not a particular criticism of Marriott's spa. We gave that a miss at these prices.The weather was variable, some days only 58F and others up to 75 but we couldn't blame Marriott for that- our week was just one of these not so wonderful weather weeks in January that happens sometimes wherever you go. On the cooler days we went to the Outlet Mall- lots to buy there, and just walking about Desert Springs. There were some Craft Fairs to visit too. A climb in Indian Canyon was fun and a test of our endurance. No big deal- about three miles round trip, but walking up and uphill for half of that.
We lounged about and read for a while on the balcony or at pool area. Breakfast was themeal we ate in each day and had a couple of lunches when we stayed on our balcony. Ralphs supermarket nearby provided plenty of choice of things to put in the fridge. Also recomment Cafe des Artists for dinner. Not too expensive and good food (we're not talking Michelin star stuff, just a local eaterie). BUt there are tons of eating places to suit all tastes. Eating is not one of our main hobbies, so we were ok with relatively straightforward meals.
All in all we had a great week. Will definitely return another time. I just don't understand what so many people find to complain about...

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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634 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 9, 2013

Timeshare was nice. The pool was great for the kids. A little chilly for December, but kids had fun. The recreation building was great for indoor play with two Wii's, internet area for teens and outdoor climbing wall. The wall is not high but it is fairly wide.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2013

I consider myself a pretty patient person. I gave Marriott 3 opportunities to impress me with from every indication (online) is a great place to stay.

Service: Every time, and I mean *every*. single. time.....we checked in the room wasn't ready. Dead bugs or ants on the floors, cobwebs on the lamps, HAIR on the pillows. Come ON Marriott. The 3rd time we went, they gave us the wrong room keys, it was 120 outside and it took them 45 minutes to get us new keys. Prompt! When I booked the room on our second visit, I wanted to surprise my wife with food and champagne so I ordered it with the room and told them when we were checking in. Nothing was ready, no food, no champagne. Pathetic.

Environment: Decent. The pool temps are consistently, ludicrously high. I would wager somewhere between 86-88 degrees. Why bother with the hot tub? Good luck cooling off if it's hot outside. The rooms (if clean) are nice looking. I enjoyed watching bunnies scamper around on the golf course in the afternoons. Nice greens and barbeque pits. I was able to sleep well here, I didn't find it terribly noisy.

Overall: Absolutely NOT worth the price. I will never return. If I'm dropping ~$350-400 a night, there are FAR better places to stay in Palm Desert/Springs. Until they roll over management or the housekeeping staff this place is an dud.

Room Tip: Avoid at all costs
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  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 5, 2013

This was my second time staying at this property. The rooms were great, make sure you get a golf course view. This is a great place to come if you just want to get away and relax! I would also recommend asking for a room closer to the main pool area if you are planning on going back and forth from your room to the pool a lot.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Top Contributor
60 reviews 60 reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 5, 2013

The Marriott Desert Springs Villas II happens to be our home club, but we don't use it all that often (because I hate the flight from DC to CA). It's been 5 years since we were last here, and I am pleased to say that the property has been impeccably maintained. Right now, the main pool is being redone, so you must go to one of the smaller pools on the property. I was disappointed that pool was closed, but I was pleased to see that Marriott is doing such a fabulous job of keeping things well-maintained. Each time I had to call the front desk for anything, my needs were met promptly. Would I recommend this place to a friend? Yes, in a second. It's a lovely property, well-maintained, and convenient to all the sights and activities that Palm Springs has to offer. This place deserves 5 stars!

Room Tip: We like to try to get a west facing room so that we can watch the sunset over the mountains.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 5, 2013

I was disappointed in this property. The grounds are very nice, but the constant noise from vehicles and service associates made this stay less than satisfactory. I asked for a ground floor unit hoping to alleviate the struggle of carrying luggage and golf clubs to an upper floor. Much to my dismay, we were placed in the first building right next to the Shade recreation center with no view and a LOT of noise. This was the first time that a Marriott associate didn't advise of the situation and give us another option. I called first thing in the morning and asked to change rooms and was told that they were at 100% capacity and could not change us. When I asked the associate if they could keep trying and to let us know later in the day if anything was available, she became snippy with me.

Room Tip: Ask for an upstairs room with a golf course view away from the street.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Pacifica, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 4, 2013

I've stayed at the villas twice, and I have to say, they are a bit underwhelming. The units themselves are big and spacious, with good AC & high ceilings. Kitchens offer a lot of amenities for those wanting to prepare their own meals. I just think the location leaves much to be desired. There's not much to do in the immediate area, so you'll have to drive anywhere to get to a point of interest. The grounds themselves are in a walled compound, where my view has both times been just basically a big green in front of a concrete wall with an office park behind it. In the desert heat, the pools fill up on weekends, to the point where the surface of the smaller pools fill to capacity with people floating on their little blow-up loungers. The main pool was kind of a meat market from what I could tell, sort of a spring break vibe with mobs of people drinking beer in the pool. Maybe someone who's into that sort of thing would like that, but it was terrible for families with small children. Also, there are not enough shade umbrellas, and you kind of have to fight to claim one if you want to lounge by the pool. I found the only way I could get some peace on the property was to go back to my villa.

Only some of the parking spots are covered. The rest will turn your car into a dangerous oven in the middle of the day.

If you do have a small child, at least there is a play structure by one of the pools that is entirely covered with a shade.

Overall, I couldn't really get into staying there. The service was ok, but impersonal. The gym was adequate.

Room Tip: Try to stay away from the noisy main pool if you're looking for some peace and quiet.
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Desert Springs Villas II

Address: 1091 Pinehurst Lane, Palm Desert, CA 92260
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#5 Family Hotel in Palm Desert
#8 Business Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Desert Springs Villas II 3.5*
Number of rooms: 804
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Also Known As:
Marriott`s Desert Springs Villas Ii Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Palm Springs Marriott

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