I consider myself a pretty patient person. I gave Marriott 3 opportunities to impress me with from every indication (online) is a great place to stay.

Service: Every time, and I mean *every*. single. time.....we checked in the room wasn't ready. Dead bugs or ants on the floors, cobwebs on the lamps, HAIR on the pillows. Come ON Marriott. The 3rd time we went, they gave us the wrong room keys, it was 120 outside and it took them 45 minutes to get us new keys. Prompt! When I booked the room on our second visit, I wanted to surprise my wife with food and champagne so I ordered it with the room and told them when we were checking in. Nothing was ready, no food, no champagne. Pathetic.

Environment: Decent. The pool temps are consistently, ludicrously high. I would wager somewhere between 86-88 degrees. Why bother with the hot tub? Good luck cooling off if it's hot outside. The rooms (if clean) are nice looking. I enjoyed watching bunnies scamper around on the golf course in the afternoons. Nice greens and barbeque pits. I was able to sleep well here, I didn't find it terribly noisy.

Overall: Absolutely NOT worth the price. I will never return. If I'm dropping ~$350-400 a night, there are FAR better places to stay in Palm Desert/Springs. Until they roll over management or the housekeeping staff this place is an dud.

This was my second time staying at this property. The rooms were great, make sure you get a golf course view. This is a great place to come if you just want to get away and relax! I would also recommend asking for a room closer to the main pool area if you are planning on going back and forth from your room to the pool a lot.

The Marriott Desert Springs Villas II happens to be our home club, but we don't use it all that often (because I hate the flight from DC to CA). It's been 5 years since we were last here, and I am pleased to say that the property has been impeccably maintained. Right now, the main pool is being redone, so you must go to one of the smaller pools on the property. I was disappointed that pool was closed, but I was pleased to see that Marriott is doing such a fabulous job of keeping things well-maintained. Each time I had to call the front desk for anything, my needs were met promptly. Would I recommend this place to a friend? Yes, in a second. It's a lovely property, well-maintained, and convenient to all the sights and activities that Palm Springs has to offer. This place deserves 5 stars!

I was disappointed in this property. The grounds are very nice, but the constant noise from vehicles and service associates made this stay less than satisfactory. I asked for a ground floor unit hoping to alleviate the struggle of carrying luggage and golf clubs to an upper floor. Much to my dismay, we were placed in the first building right next to the Shade recreation center with no view and a LOT of noise. This was the first time that a Marriott associate didn't advise of the situation and give us another option. I called first thing in the morning and asked to change rooms and was told that they were at 100% capacity and could not change us. When I asked the associate if they could keep trying and to let us know later in the day if anything was available, she became snippy with me.