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Marriott's Desert Springs Villas II: Traveler Reviews

3.5 of 5
1091 Pinehurst Lane, Palm Desert, CA 92260
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Marriott's Desert Springs Villas II
Ranked #4 of 22 hotels in Palm Desert
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411 reviews from our community

Traveler rating
    165
    157
    43
    28
    18
See reviews for
Families
167
 
Couples
118
 
Solo
3
 
Business
13
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Family fun”
4 of 5 stars Reviewed February 9, 2013

Timeshare was nice. The pool was great for the kids. A little chilly for December, but kids had fun. The recreation building was great for indoor play with two Wii's, internet area for teens and outdoor climbing wall. The wall is not high but it is fairly wide.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask wlomax about Marriott's Desert Springs Villas II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Consistently Terrible Service”
1 of 5 stars Reviewed February 7, 2013

I consider myself a pretty patient person. I gave Marriott 3 opportunities to impress me with from every indication (online) is a great place to stay.

Service: Every time, and I mean *every*. single. time.....we checked in the room wasn't ready. Dead bugs or ants on the floors, cobwebs on the lamps, HAIR on the pillows. Come ON Marriott. The 3rd time we went, they gave us the wrong room keys, it was 120 outside and it took them 45 minutes to get us new keys. Prompt! When I booked the room on our second visit, I wanted to surprise my wife with food and champagne so I ordered it with the room and told them when we were checking in. Nothing was ready, no food, no champagne. Pathetic.

Environment: Decent. The pool temps are consistently, ludicrously high. I would wager somewhere between 86-88 degrees. Why bother with the hot tub? Good luck cooling off if it's hot outside. The rooms (if clean) are nice looking. I enjoyed watching bunnies scamper around on the golf course in the afternoons. Nice greens and barbeque pits. I was able to sleep well here, I didn't find it terribly noisy.

Overall: Absolutely NOT worth the price. I will never return. If I'm dropping ~$350-400 a night, there are FAR better places to stay in Palm Desert/Springs. Until they roll over management or the housekeeping staff this place is an dud.

Room Tip: Avoid at all costs
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  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Thomas R about Marriott's Desert Springs Villas II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great rooms, perfect place to relax”
5 of 5 stars Reviewed February 5, 2013

This was my second time staying at this property. The rooms were great, make sure you get a golf course view. This is a great place to come if you just want to get away and relax! I would also recommend asking for a room closer to the main pool area if you are planning on going back and forth from your room to the pool a lot.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Colleen M about Marriott's Desert Springs Villas II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Contributor
39 reviews 39 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Very well-maintained property”
5 of 5 stars Reviewed February 5, 2013

The Marriott Desert Springs Villas II happens to be our home club, but we don't use it all that often (because I hate the flight from DC to CA). It's been 5 years since we were last here, and I am pleased to say that the property has been impeccably maintained. Right now, the main pool is being redone, so you must go to one of the smaller pools on the property. I was disappointed that pool was closed, but I was pleased to see that Marriott is doing such a fabulous job of keeping things well-maintained. Each time I had to call the front desk for anything, my needs were met promptly. Would I recommend this place to a friend? Yes, in a second. It's a lovely property, well-maintained, and convenient to all the sights and activities that Palm Springs has to offer. This place deserves 5 stars!

Room Tip: We like to try to get a west facing room so that we can watch the sunset over the mountains.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask lhglenn about Marriott's Desert Springs Villas II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Noisy, not up to Marriott standards”
2 of 5 stars Reviewed February 5, 2013

I was disappointed in this property. The grounds are very nice, but the constant noise from vehicles and service associates made this stay less than satisfactory. I asked for a ground floor unit hoping to alleviate the struggle of carrying luggage and golf clubs to an upper floor. Much to my dismay, we were placed in the first building right next to the Shade recreation center with no view and a LOT of noise. This was the first time that a Marriott associate didn't advise of the situation and give us another option. I called first thing in the morning and asked to change rooms and was told that they were at 100% capacity and could not change us. When I asked the associate if they could keep trying and to let us know later in the day if anything was available, she became snippy with me.

Room Tip: Ask for an upstairs room with a golf course view away from the street.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask NWgolffanatic about Marriott's Desert Springs Villas II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Desert Springs Villas II

Also Known As:
Marriott`s Desert Springs Villas Ii Hotel
Marriott`s Desert Springs Villas Ii Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Palm Springs Marriott
Address: 1091 Pinehurst Lane, Palm Desert, CA 92260
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotels in Palm Desert
#6 Family Hotels in Palm Desert
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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