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All 22 Palm Desert hotels

Holiday Inn Express Palm Desert / Rancho Mirage: Traveler Reviews

2.5 of 5
74675 Hwy 111, Palm Desert, CA 92260
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Holiday Inn Express Palm Desert / Rancho Mirage
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Ranked #11 of 22 hotels in Palm Desert
Most recent review
5 of 5 stars Reviewed November 3, 2012
chris w Palm Desert, California
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179 reviews from our community

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Date Rating
Palm Desert, California
1 review
“Great experience!!”
5 of 5 stars Reviewed November 3, 2012

The staff here was so friendly and helpful, and especially the night staff! They were always there to greet us with a smile and answered all our questions. The rooms were very clean! I would definitely come back again! highly recommend it!! :)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask chris w about Holiday Inn Express Palm Desert / Rancho Mirage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
November 4, 2012
Dear Chris W,

Thank you so much for posting a review about your great experience with the Holiday Inn Express Palm Desert. I appreciate you recognizing the night staff as courteous and efficient; I will pass down this compliment to my night associates.

Again, thank you for your positive comments and feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Weekender first time visit to PS area”
5 of 5 stars Reviewed November 1, 2012

Booked blind through hotwire and very pleased. We were only here two nights but our room met our needs - internet, HDTV, balcony, welcoming staff and tea and coffee in the lobby. Recommend this HIE - well located near restaurants and shopping although you do need a vehicle,

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask smokeyj about Holiday Inn Express Palm Desert / Rancho Mirage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
November 2, 2012
Dear Smokeyj,

Thank you for taking the time in reviewing our hotel during your first visit to the Palm Springs/Palm Desert area.. We are also very thankful for your kind words and recommendation! We appreciate you staying with us and we hope to see you again in the future.
Thank you again for reviewing the Holiday Inn Express in Palm Desert.!
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Highland, California
1 review
“One night stay hotel”
2 of 5 stars Reviewed October 16, 2012

The check in staff, late night staff and the breakfast staff were all courteous and friendly. We were able to check in earlier which was very helpful. The free breakfast made up for the carpet in room #109 needing to be shampooed and the beds needing to be replaced. The vent in the bathroom is very loud and there is a whistle when the toilet bowl is flushed/filling.
We were next to the pool and meeting room. A bit noisy.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sum b about Holiday Inn Express Palm Desert / Rancho Mirage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
October 16, 2012
Dear Sum b,

Thank you for your recent stay at The Holiday Inn Express Palm Desert and for taking the time to share your feedback with us. I'm sorry to learn that your one night stay experience with us did not meet your expectations.
We have reviewed each of your comments and have taken appropriate action to resolve each issue you reported.

We hope that you will visit us again soon.
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Doha
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
“Friendly helpful staff”
4 of 5 stars Reviewed October 11, 2012

Stayed here for two nights while looking for long term accommodation. The staff were very friendly and helpful. The reception area is very welcoming with refreshingly cold lemon water and cookies. Our room, on the third floor facing the pool, was clean and comfortable. It was nice to have a balcony. The pool was very nice with plenty of chairs and fresh towels. Breakfast was very good. Convenient location. The negatives (minor) were the noisy a/c (seems to be common in many hotels), the sink area is very small, and our consumables (eg shampoo and coffee) were not replaced on the second day.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask DohaLandcruiser about Holiday Inn Express Palm Desert / Rancho Mirage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
October 11, 2012
Dear DohaLandcruiser,

Thank you for your review, it’s important for us to not only see the good in what we do, but also some of the negatives so we can work towards fixing those for the next guest.

I would like to apologize for the minor inconveniences.

Again, I do appreciate your comments and feedback.
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Chicago, Illinois, United States
1 review
“Holiday Inn is "The BOMB.com"”
5 of 5 stars Reviewed October 6, 2012

I arrived a little late, 11:30pm, and didn't expect a very lively staff since I was tired myself. I met Alfonzo on the way in and even though he is security he had a cheerful expression about him. What a nice guy so late! As I made my way over to Charlene, one of the receptionists, I was welcomed with excitment! I don't stay in hotels very often and she must have realized this because she was excited with me and my wife for our vacation and stay with Holiday Inn. I would recommend this location and could see myself here again next year!

Room Tip: The food is great and doesn't break your bank!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ryan W about Holiday Inn Express Palm Desert / Rancho Mirage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review
October 7, 2012
Dear Ryan W,

We appreciate you for taking the time to express your thoughts regarding your recent stay with us. Thank you very much for your excellent comments about our hotel. The staff and I are very proud of our product and we are glad to hear you noticed and appreciated it. I will share your compliments with Charlene,Alfonso and the rest of the staff.

Thank you for the great review. We are glad that you enjoyed your stay.
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Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Express Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Address: 74675 Hwy 111, Palm Desert, CA 92260
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Palm Desert
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout. ... more   less 
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