We have always loved the location of the JW Marriott. We have stayed at the Villas as well which is a different experience altogether - like renting a condo. We stayed at the JW Resort for Mother's Day weekend. From the moment we checked in until we left, the staff was extremely polite and accomodated our every need. They continually greeted us by name, asked if we needed anything and wished me a happy Mother's Day when they saw me with my 3 year old son.
Our room had a signature view - which is a king size bed room with a view of the pools, lake and golf course. The room was spacious, clean and well kept. Not your updated, luxurious or trendy room, but elegant and clean. I would rate this hotel 4 stars. As you can tell from my other contributions, we have stayed at resorts and hotels from all ends of the spectrum.
The room provided a desk, two chairs, a couch, coffee table, 6 magazines, flat screen TV and locked mini bar (so kids cannot get to it). The bathroom was nice (not ultra luxurious but clean) with stand up tiled shower separate to the tub - old but clean, two sinks, shampoo, conditioner, lotion, q-tips, cotton balls (no shower cap and no shower gel), ample towels.
The hotel does charge an optional $25 per day "Resort Fee" which includes self parking which alone costs $12.95/day, Mini Golf for kids and adults, Internet usage in room (also costs $12.95/day), storage of golf clubs........
The pools in the main area (Oasis) were horribly crowded on Saturday and looked like a wild meat factory! It was filled with young and middle aged wild people who looked like they drink and party too much. It was loud, noisy, and just not what you expect for a get away!! I also do not like to expose my child to such vulgar language and conduct. They actually have to post guards at each gate opening to search purses for alcohol etc...!!! They even provided us with a list of pool rules when we check in. I have never seen such a thing! Reminding us to keep our clothes on, to order one drink at a time, to not use vulgar language etc......... it is obviously a problem at this hotel. I saw it with my own eyes. Thank God we found the Springs Pool hidden away from the vulgarity. We had a wonderful time with other families and had excellent service. The food by the pool was also very reasonably priced for a resort.
The Hotel grounds are beautiful and it is a shame that people from the party scene end up coming there. The DJ at the main pools was so loud, that if you are looking for a peaceful getaway, you have no choice but to subject yourself to nightclub music.
On Sunday and Monday the resort was transformed into a peaceful atmosphere and was wonderful.
Tips - there are no DVD players in the room nor upon request, so bring your own for the kids. They will provide a refrigerator upon request.
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- Also Known As:
- Desert Springs Jw Marriott Hotel Palm Desert
- Desert Springs Jw Marriott Resort And Spa
- Jw Marriott Palm Desert
- Marriott Palm Desert
- Palm Desert Marriott
- Jw Marriott Desert Springs