We arrived here from Four Seasons Las Vegas, so not sure if our expectations were too high. But we have always found JW Marriott's to be of a very high quality and as Gold Members we expected more. This place is tired and is in desperate need of a makeover! I would not recommend this hotel to anyone! The staff are not very nice and certainly not helpful, from the front desk, to concierge to bell boys, everyone we came across had an attitude. The pools were like a scene out of Spring Break, with 35 year olds, the bars at the pool closed on a Friday night at 6pm, it is not a resort at all!
Couldn't wait to leave here to be honest, don't bother!
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- Also Known As:
- Desert Springs Jw Marriott Hotel Palm Desert
- Desert Springs Jw Marriott Resort And Spa
- Jw Marriott Palm Desert
- Marriott Palm Desert
- Palm Desert Marriott
- Jw Marriott Desert Springs