For such a large hotel, this property is lovely. While it is a convention destination and thus caters to large groups, it still maintains a caring quality. The staff are excellent, the rooms are clean standard rooms. However, ours had a huge balcony that was a nice addition. The pools are heated and sometimes visited by ducks from the surrounding ponds. which also host swans geese and even flamingos. The grounds are meticulous and well planted with flowers. The restaurant food was excellent. Really, there's not anything negative I can say other than since the hotel is atrium style the noise from the bar can be heard in your room at night, but I'm stretching it to even mention that. I tend to stay at boutique hotels but this was a delightful surprise. There's even a Starbucks in the lobby, how can it get better than that?