I always loved this hotel. I would park my car on Friday night, enjoy the pool, the spa, the seven restaurants and Costas and only leave the property on Sunday when it was time to go home.
Unfortunately this hotel is now in desperate need of a make over, my favorite restaurant closed and the sushi place has turned into a less enjoyable and more expensive version of Benihana and the Lake View restaurant for breakfast was mediocre at best. We ordered room service the first night and it took forever the next day for them to take it away. Additionally, when we returned to the hotel room around 5 the cleaning staff had not made up our room. That may have been because it was a holiday weekend but still frustrating that we'd been away from our room since 9am and in that time they'd not come by.
I was there over Memorial Weekend and the crowd, usually golfers was replaced by 20-somethings on a working person's spring break. What was impressive was the good level of service from hotel staff in-spite of that. Overall, it's not as luxurious as it once was but I understand the property is slated for a remodel and that would be a great thing. Until then I will be checking out another property for future visits.
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- Also Known As:
- Desert Springs Jw Marriott Hotel Palm Desert
- Desert Springs Jw Marriott Resort And Spa
- Jw Marriott Palm Desert
- Marriott Palm Desert
- Palm Desert Marriott
- Jw Marriott Desert Springs