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“Shadow Mountain Resort: A Family Tradition” 4 of 5 stars
Review of Shadow Mountain Resort and Club

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Shadow Mountain Resort and Club
45750 San Luis Rey, Palm Desert, CA 92260   |  
Hotel amenities
Ranked #14 of 22 hotels in Palm Desert
Los Angeles, California, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Shadow Mountain Resort: A Family Tradition”
4 of 5 stars Reviewed January 26, 2013

Let me start by saying this, our family has been visiting this resort EVERY year since the late 1980's. We go with a huge group of about 25+ people every year. You can call it a family reunion, even though we see each other regularly, but focusing on the resort:

The Location: The resort is set in Palm Desert, CA and is about a quarter of a mile away from a part of the city that has a bunch of stores, dining places, etc. In the summer, Palm Desert reaches to about 105+ degrees fahrenheit and it is very humid, and it's EXTREMELY easy to get sunburned here, so wear sunscreen regularly.

What To Do: There are many things to do here at the resort. During the day and at night, the tennis courts are open, and the lights for the courts close at about 9 PM if I'm right (I don't remember, so check with the resort). There is a volleyball court in the grass field area in the center of the rooms and studio rooms. In the huge figure 8 pool in the center of the resort, there is a waterproof basketball hoop at one point of the pool. A volleyball or basketball are available upon request at the front desk, which is very quiet and cool inside. There's also a building in front of the figure 8 pool that has a cafe on top and a door on the bottom. The door on the bottom leads to men's and women's locker rooms, with saunas in each room, and a gym that you need a key for. The cafe on top is usually only open during the spring when Tennis tournaments are going on (usually April-May). Waiters would serve by the poolside and the resort would be very crowded.

*The Resort is VERY quiet in the summer, and is a place for relaxation with not too many guests.*

Amenities: The rooms at Shadow Mountain are very cheap, but well worth the money. There are studio rooms, 1 or 2 bedroom rooms, and villas, (villas being the biggest). It seems as if they give you more than you ask for, but I'm not complaining! The pools are very clean, and so are the rooms. Beds are high quality and there are TVs in every room. The sauna is free to use, but I don't know about the gym (ask the Resort). Also be careful with kids in the pools, especially the figure 8 pool. The deep end goes to about 12 feet in the big figure 8 pool, and about 8-10 feet in the other pools on the resort.

Places Near: The city is near the resort with about a 10-15 minute drive. There are many stores at the city area and it's always crowded. Stores are located close to the resort as well, as I mentioned before (ask for places of attraction from the front desk if you want), and there's a Boomers for kids with go-kart racing, mini golf, bumper boats, and an arcade about 20-25 minutes from the resort! We always go there for fun, and it's great at nighttime!

Overall: Shadow Mountain has been apart of our family traditions for a while, and we always go back. There have been many memories there, and the times we've had there are unexplainable. By the way, about three nights are the limit for me to stay at this resort. It gets boring for children 12+ years old after a while. Kids younger than that always find something to do, so go with a big group! Trust me, it'll be well worth it. Go to Shadow Mountain for a relaxing, fun, and enjoyable vacation! Have a great and safe trip!

Room Tip: Rooms right near the pool and tennis courts are studio rooms, and are great on the first floor, so y...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Owner at Shadow Mountain Resort and Club, responded to this review, March 1, 2013
Thanks so much for taking the time to provide such a detailed review. We enjoy the many families that have made the resort a tradition, and even have third generations continuing the trend. We appreciate your family's patronage over the years and welcome your comments and suggestions on keeping the resort such a special place. We look forward to your return!
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61 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

I joined several college roommates in a weekend at Shadow Mountain Resort so we rented several rooms. At first sight, I was not all that impressed with the place. I arrived at night and it was dark and directions getting into the gate and to reception were not easily found. Once we checked in, it was great. The pool was nice and big, food was close by so we didn't even have to leave the pool for lunch. There was tennis, and golf right there. The rooms are all individually owned (I believe) so decorated differently. Ask for a 'nice' place to be sure you get the better quality decor. The staff was very helpful and friendly but we did not have wi-fi in our room (some do if you ask for it.) It wasn't a huge problem though because you can get wi-fi at the pool, lobby, or snack bar (just steps from my room). Another great thing about this place was the location - short walk to El Paseo with great shopping and restaurants. Close to Palm Desert shopping and the wild animal park. Although i had reservations at first sight, this place was clean, quiet, friendly, cozy, and had all the amenities we needed or wanted. We plan to come back next year with more roommates!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Owner at Shadow Mountain Resort and Club, responded to this review, March 1, 2013
We're glad you found us, although wish it wasn't so difficult getting through the gate. Shadow Mountain is often considered a "secret gem" since our location is tucked away just two blocks from El Paseo where girlfriends can swim, sun, shop, wine and dine to their hearts content. We hope you visit us again soon!
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Whitchurch-Stouffville, Canada
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 19, 2013

This course is located near where we stay in the desert, so I like it based on that and the low rates (especially if booking through a discount golf website). I'll certainly not fault the place for being built long ago and within a busy residential community, but with that comes some drawbacks - a lot of flat, straight, back and forth holes, narrow fairways with homes immediately adjacent, and tee boxes right behind the greens. Lots of "Fore" and balls hitting hard objects could be heard around the course... Seems to me we liked the back nine better than the front. Hilarious dog on fenced property at hole number 12, I think. He drops tennis balls to passing golfers through the fence for you to toss over for him to fetch - highlight of the round! Clubhouse is nothing to speak of and is due for a complete overhaul.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, January 24, 2013
Thanks for trying out the golf course, we appreciate your candid comments about the clubhouse and our great location. The club is under new management as of September 2012 and we have since then made many improvements to the course itself and a complete overhaul of the Mens Lounge. We hope you will check back with us as we continues to make things even better!
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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2013 via mobile

We dropped in for tennis clinics which were excellent. The pros were great. The sessions were fun. Not boring. Great instruction for all levels of expertise. All of staff was wonderful. Welcoming environment. 5 out of 5.

  • Stayed January 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, January 24, 2013
We're so glad you enjoyed your tennis clinic and do hope to see you again soon. Our pros can help teams fine tune their skills and make it fun while you work hard, so please tell your friends and let us put together some great tennis for you!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 20, 2012

Found this place through a special pricing offer. Thought we'd give it a shot and glad we did. Our unit was one of the smaller ones but more than spacious enough for a family of 4. The kitchenette was nice and allowed us to cook meals, saving lots of $$. The pool was huge and they provided toys & noodles for the kids. The only negative was that I did spot a critter in the sink (something I read in another review & was hoping we wouldn't find) but if you can get passed that, the place was a great value.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands,CA
Top Contributor
85 reviews 85 reviews
18 hotel reviews
Reviews in 50 cities Reviews in 50 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed August 1, 2012

My wife and I went out for a tennis weekend and Shadow Mountain was perfect. We were attracted to the 16 well maintained tennis courts but really liked the overall ambiance. The property is a little dated but a great value and a perfect location. Only 2 blocks off of El Paseo, with ample restaurants and shopping. We stayed in a studio which was a nice change from the typical hotel room. Lots of space, a sleeper couch and a kitchenette made for a confortable weekend. Now the best part, we booked 2 nights and got the third night for free! The large pool area is perfect for families and the hotel staff were very accommodating. Overall a great weekend getaway.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, August 28, 2012
We sure are glad you stayed with us and enjoyed your last night free. Please come back and join us for a tennis lesson or clinic. Our pros are great! And, our location just can't be matched. Thanks for your nice comments. We look forward to your return.
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CT
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 14, 2012

although i lived in southern california for 3 years i had never traveled to palm desert so took advantage of being in the area for a wedding, and finally explored the area. we met my NoCal cousins at Shadow Mountain Resort, which i found on tripadvisor and as usual, it didn't let me down. we stayed in a 2 bedroom condo in the green belt (near the pool, which as the previous reviewer KG said, was amazing!). the condo was very clean and cozy with nice living area with good TV. this condo did not have its own wifi and the connection from the lobby was weak at best, but we managed!! kitchen had everything you could need (we used toaster and frig). master had clean and large shower and bath, bedding clean. second bedroom also clean but no attached bathroom. had nice patio with table and chairs, grill appeared a tad dirty but we didn't use it. Ate at a great mexican bar & grill, Fresh Agave (great!) and second night at Pacific Grill (good). reception were fine, had papers and pool towel available and were very cheerful the couple of times were went to the lobby. lobby area looked very comfortable as well. tennis and some golf available on site but when we were not exploring the Living Desert located nearby and i suggest a must to visit (it was amazing) we were in the aforementioned pool. A delight! will be back for sure.

Room Tip: i called the reception and asked to be located near the pool since i knew visiting in the summer mea...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, August 1, 2012
We are so glad you tried us, and some of our favorites places too! Our proximity is so close to great restaurants and worldclass shopping that many walk from the resort. The Living Desert is a special place that many of our guests enjoy since it is just a mile away. All ages love the animals (especially the giraffes) and old fashioned model train village. We hope to see you and your friends back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Shadow Mountain Resort and Club

Also Known As:
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain Resort And Club Hotel
Shadow Mountain Hotel
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort
Address: 45750 San Luis Rey, Palm Desert, CA 92260
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Palm Desert
#12 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Charming resort, breathtaking views, figure-eight swimming pool, home to Desert Tennis Academy lessons & clinics. Located in the heart of Palm Desert, CA the Resort is walking distance to the shops, restaurants and art galleries along the famed El Paseo. Guests have access to cafe & bar, complimentary tennis on 16 tennis courts, tennis pro-shop, pools, jacuzzis, fitness room, massage services, saunas, poolside patio BBQ, volleyball, basketball, bicycle rentals, and more. ... more   less 
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