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“A nice surprise” 4 of 5 stars
Review of Shadow Mountain Resort and Club

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Shadow Mountain Resort and Club
3.5 of 5 Resort   |   45750 San Luis Rey, Palm Desert, CA 92260   |  
Hotel amenities
Ranked #14 of 22 Hotels in Palm Desert
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
“A nice surprise”
4 of 5 stars Reviewed January 25, 2013

I joined several college roommates in a weekend at Shadow Mountain Resort so we rented several rooms. At first sight, I was not all that impressed with the place. I arrived at night and it was dark and directions getting into the gate and to reception were not easily found. Once we checked in, it was great. The pool was nice and big, food was close by so we didn't even have to leave the pool for lunch. There was tennis, and golf right there. The rooms are all individually owned (I believe) so decorated differently. Ask for a 'nice' place to be sure you get the better quality decor. The staff was very helpful and friendly but we did not have wi-fi in our room (some do if you ask for it.) It wasn't a huge problem though because you can get wi-fi at the pool, lobby, or snack bar (just steps from my room). Another great thing about this place was the location - short walk to El Paseo with great shopping and restaurants. Close to Palm Desert shopping and the wild animal park. Although i had reservations at first sight, this place was clean, quiet, friendly, cozy, and had all the amenities we needed or wanted. We plan to come back next year with more roommates!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, Owner at Shadow Mountain Resort and Club, responded to this review, March 1, 2013
We're glad you found us, although wish it wasn't so difficult getting through the gate. Shadow Mountain is often considered a "secret gem" since our location is tucked away just two blocks from El Paseo where girlfriends can swim, sun, shop, wine and dine to their hearts content. We hope you visit us again soon!
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69 reviews from our community

Traveler rating
    24
    33
    10
    2
    0
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14
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3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Whitchurch-Stouffville, Canada
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 19, 2013

This course is located near where we stay in the desert, so I like it based on that and the low rates (especially if booking through a discount golf website). I'll certainly not fault the place for being built long ago and within a busy residential community, but with that comes some drawbacks - a lot of flat, straight, back and forth holes, narrow fairways with homes immediately adjacent, and tee boxes right behind the greens. Lots of "Fore" and balls hitting hard objects could be heard around the course... Seems to me we liked the back nine better than the front. Hilarious dog on fenced property at hole number 12, I think. He drops tennis balls to passing golfers through the fence for you to toss over for him to fetch - highlight of the round! Clubhouse is nothing to speak of and is due for a complete overhaul.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, January 24, 2013
Thanks for trying out the golf course, we appreciate your candid comments about the clubhouse and our great location. The club is under new management as of September 2012 and we have since then made many improvements to the course itself and a complete overhaul of the Mens Lounge. We hope you will check back with us as we continues to make things even better!
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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2013 via mobile

We dropped in for tennis clinics which were excellent. The pros were great. The sessions were fun. Not boring. Great instruction for all levels of expertise. All of staff was wonderful. Welcoming environment. 5 out of 5.

  • Stayed January 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, January 24, 2013
We're so glad you enjoyed your tennis clinic and do hope to see you again soon. Our pros can help teams fine tune their skills and make it fun while you work hard, so please tell your friends and let us put together some great tennis for you!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2012

Found this place through a special pricing offer. Thought we'd give it a shot and glad we did. Our unit was one of the smaller ones but more than spacious enough for a family of 4. The kitchenette was nice and allowed us to cook meals, saving lots of $$. The pool was huge and they provided toys & noodles for the kids. The only negative was that I did spot a critter in the sink (something I read in another review & was hoping we wouldn't find) but if you can get passed that, the place was a great value.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands,CA
Top Contributor
103 reviews 103 reviews
23 hotel reviews
Reviews in 54 cities Reviews in 54 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed August 1, 2012

My wife and I went out for a tennis weekend and Shadow Mountain was perfect. We were attracted to the 16 well maintained tennis courts but really liked the overall ambiance. The property is a little dated but a great value and a perfect location. Only 2 blocks off of El Paseo, with ample restaurants and shopping. We stayed in a studio which was a nice change from the typical hotel room. Lots of space, a sleeper couch and a kitchenette made for a confortable weekend. Now the best part, we booked 2 nights and got the third night for free! The large pool area is perfect for families and the hotel staff were very accommodating. Overall a great weekend getaway.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, August 28, 2012
We sure are glad you stayed with us and enjoyed your last night free. Please come back and join us for a tennis lesson or clinic. Our pros are great! And, our location just can't be matched. Thanks for your nice comments. We look forward to your return.
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CT
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 14, 2012

although i lived in southern california for 3 years i had never traveled to palm desert so took advantage of being in the area for a wedding, and finally explored the area. we met my NoCal cousins at Shadow Mountain Resort, which i found on tripadvisor and as usual, it didn't let me down. we stayed in a 2 bedroom condo in the green belt (near the pool, which as the previous reviewer KG said, was amazing!). the condo was very clean and cozy with nice living area with good TV. this condo did not have its own wifi and the connection from the lobby was weak at best, but we managed!! kitchen had everything you could need (we used toaster and frig). master had clean and large shower and bath, bedding clean. second bedroom also clean but no attached bathroom. had nice patio with table and chairs, grill appeared a tad dirty but we didn't use it. Ate at a great mexican bar & grill, Fresh Agave (great!) and second night at Pacific Grill (good). reception were fine, had papers and pool towel available and were very cheerful the couple of times were went to the lobby. lobby area looked very comfortable as well. tennis and some golf available on site but when we were not exploring the Living Desert located nearby and i suggest a must to visit (it was amazing) we were in the aforementioned pool. A delight! will be back for sure.

Room Tip: i called the reception and asked to be located near the pool since i knew visiting in the summer mea...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, August 1, 2012
We are so glad you tried us, and some of our favorites places too! Our proximity is so close to great restaurants and worldclass shopping that many walk from the resort. The Living Desert is a special place that many of our guests enjoy since it is just a mile away. All ages love the animals (especially the giraffes) and old fashioned model train village. We hope to see you and your friends back again soon.
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LONG BEACH
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 11, 2012

My husband and I spent last weekend at Shadow Mountain Resort. For the last four years we visit two or three times in the summer. Call us crazy but we love to float in the amazing pool during the hot summer days. We have stayed at many of the different studio units and love them all. Some are "vintage" and others remodeled. The location is perfect; central to many restaurants and Target in case you run out of sunscreen. We love to stop at Jensen's market to stock up on deli items so that after our day in the pool we can enjoy a quick and delicious meal in our room. The staff at the resort has been wonderful each time we have visited and I highly recommend you check this place out if you are going to be in the Palm Desert area.

Room Tip: When you book your room, ask for a remodeled room to get the nicest accomodations available
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management C, General Manager at Shadow Mountain Resort and Club, responded to this review, August 1, 2012
Thank you for the nice comments. We are happy that you enjoy the pool, even in our warmer weather. And, our location which cannot be beat. Some don't realize just how relaxed the desert is in the summer, with so many dining specials walking distance from your room. We look forward to your return.
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Additional Information about Shadow Mountain Resort and Club

Address: 45750 San Luis Rey, Palm Desert, CA 92260
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shadow Mountain Resort and Club 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Charming resort, breathtaking views, figure-eight swimming pool, home to Desert Tennis Academy lessons & clinics. Located in the heart of Palm Desert, CA the Resort is walking distance to the shops, restaurants and art galleries along the famed El Paseo. Guests have access to cafe & bar, complimentary tennis on 16 tennis courts, tennis pro-shop, pools, jacuzzis, fitness room, massage services, saunas, poolside patio BBQ, volleyball, basketball, bicycle rentals, and more. ... more   less 
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Also Known As:
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain Hotel
Shadow Mountain Resort Palm Desert

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