We lived at the International Lodge for 4 months 2011-2012.
When we arrived in November we were very satisfied with the unit Alan, the booking manager, had recommended to us. It has comfortable furniture, a well equipped kitchen with good quality appliances, overlooks the small pool, has a furnished, shady balcony and good views.
This is our sixth long term winter rental in six different accommodations in Canada, the US & Mexico. We have learned that 'furnished' has a variety of meanings so we arrived prepared to make this unit our own. We brought our kitchen 'necessities' with us, stocked up on cleaning & household supplies, added our own linens to the kitchen, bathroom and bed linen supply and settled in. The condo had new bathroom linens that we really appreciated. We prefer to do our own housekeeping & laundry.
Leo, the maintenance man, is very helpful and accommodating. As in all furnished rentals there was a learning curve for us (running the heater/AC unit, tripping a breaker, best times to access the washer/dryer, discovering a light switch needed a fresh battery). Leo helped us in a very timely manner as we got things set up. He is a real gem. Danielle is a friendly employee who also made us feel very welcome. Another man also named Leo regularly maintains the pools. We enjoyed Mary & Barbara who work in the office. Alan Gross is the booking manager and responds to our email queries promptly. We enjoy his enthusiasm about the Lodge and his ongoing plans for improvements.
One of the highlights of our experience was the hospitality of the staff in making us feel welcome and comfortable. We love living in Palm Desert and we are very happy to have discovered the Lodge. We have recommended the Lodge to friends who have also booked for next winter. We are already looking forward to our return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.