We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Vacation in Palm Springs” 4 of 5 stars
Review of BEST WESTERN PLUS Palm Desert Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN PLUS Palm Desert Resort to your Saves list
BEST WESTERN PLUS Palm Desert Resort
3.0 of 5 Resort   |   74695 Highway 111, Palm Desert, CA 92260   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #16 of 22 Hotels in Palm Desert
Write a Review

408 reviews from our community

Traveler rating
    129
    139
    88
    28
    24
See reviews for
108
158
31
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Oliver, Canada
Top Contributor
195 reviews 195 reviews
59 hotel reviews
Reviews in 51 cities Reviews in 51 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed February 26, 2013

Stayed here for two nights in February. We were at the hotel early and the room was not ready - no big problem, they said come back in a hour. We did and they said it was ready to go - it was not, it had not been touched. They were very apologetic and had it done up promptly.

The front desk people tried to please and were friendly.

We were on the ground floor so there was some noise from the rooms above us.

We were on the back side of the property so did not have any road noise from the highway. We had a small deck but the deck next to us was within arm's length. Not much privacy on this level.

The room was OK - pretty standard fare - fridge and microwave. When it did get cleaned it was OK.

One of the best parts was the "made-to-order" breakfast. The food was good and different than most hotel breakfast fare - this was actually real eggs, etc.!!

I don't think we will be in Palm Desert again (weren't impressed) but if we were we would consider this property although it is expensive (but probably not for Palm Springs / Desert).

Room Tip: As for a room on an upper floor and not facing the main street.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review, March 2, 2013
Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. We appreciate your comments about our front desk staff and breakfast. We hope that if you do come back to town you will stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 25, 2013

First of all, I must preface this review by stating that I have stayed at this location before, and at MANY Best Westerns in both Canada and U.S.A. I, in fact, spent a nice quiet Christmas at this hotel about 8 years ago. The property has aged a wee bit in the last decade. And the clientele that the lower price point of this property attracts somewhat distracts from the stay. I was only staying here for 3 nights until my timeshare condo was ready in Palm Desert.

PROS:

Hot breakfast, cooked to order and INCLUDED for free with your hotel stay. This was a very nice bonus. There are also FREE newspapers available in the lobby, another nice perk.

The rooms are average, with all having a balcony/patio. There is a small refrigerator in each unit, coffee maker, and a safe. Unit was clean.

Location in central Palm Desert is nice. There is a Ruth Chris steak house across the street (extremely expensive yet very good). There is a Del Taco restaurant a 2 minute walk away, also.

CONS:

There were very drunk and unruly guests below our suite (they did not appear to be tourists-just unruly contract trade workers who enjoyed fighting and getting very loud as they imbibed themselves with copious amounts of alcohol). This was very unfortunate, as the hotel is designed as a courtyard, and the noise really travels.

The internet did not work and we reported this. To the credit of the hotel management, they did make attempts to fix it, but only with very minimal bandwidth, in spite of the wifi receiver being very close to our room.

I would stay here again only if the price was very favorable and the stay was short.

Room Tip: Ask for a room on the top floor to avoid hearing noise of others walking around above you.
See more room tips
  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review, February 26, 2013
Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. It is nice to hear that you enjoyed the breakfast in the morning and the location of the hotel. We appreciate your feedback and will use it to offer a better customer experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed here for 3 nights. Hotel is in a good location. If you have a car then it's centrally located. El paseo shopping is just the street behind the hotel. Lots of places to eat around hotel since hotel doesn't have a restaurant. They do serve a warm breakfast which was nice!! Free parking and wifi is available also.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review, February 26, 2013
Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We are glad to hear you enjoyed your stay and that the hotel is ideally located. El Paseo is a wonderful place to shop and we are grateful to be near so many good restaurants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

We stayed at the Best Western Plus in Palm Desert in Feb., 2013, and we loved the place. It was quiet, very clean, and excellent in every way. Our free breakfast was cooked to order (pancakes, eggs, hash browns, bacon, etc.) The pool area was perfect for us, and every room has a balcony or outdoor patio. When we checked in, we were given an upgrade of room, too. The flowers and shrubs were so lovely. Everything was better than we expected for the price we paid.

The staff were friendly and the price was economical. It's located in a perfect place where all the good restaurants are. We felt safe because the area is very nice there.

I would definitely stay there again!

Room Tip: Ask for a balcony that gets afternoon sunshine!
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review, February 22, 2013
Thank you for your leaving your feedback. We appreciate you taking the time and our team was excited to hear your comments. We hope you come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2013

I was in town two nights for business and was pleasantly surprised with my stay. I'd waited too long, it was coming into tourist season (February), and there were two conventions in town, so I was lucky to get a room. Unfortunately, it was the access room and everything was low, but nice. The breakfast was very good and included in the room price. The hotel is located on highway 111 but it was very, very quiet. I'd stay here again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review, February 20, 2013
Thank you for taking the time to review our hotel. We are glad that you enjoyed the hotel and that it was conveniently located.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, New Hampshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2013 via mobile

The lobby and breakfast area are beautiful but the rooms are not kept up. Painting and repair are needed of furniture and bathroom . Larry was very helpful and cordial from reservation deskThe pool area was a plus and breakfast delicious. Great breakfast chef!

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review, February 20, 2013
Thank you for taking the time to review our hotel. We are glad that Larry was able to assist you and that you enjoyed the breakfast. We apologize for the room and will use this feedback to improve it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Palm Desert Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Palm Desert Resort

Address: 74695 Highway 111, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Palm Desert
#7 Business Hotel in Palm Desert
#7 Top resorts Hotel in Palm Desert
#11 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Palm Desert Resort 3*
Number of rooms: 152
Official Description (provided by the hotel):
Choose this pet-friendly Coachella Valley hotel located centrally in Palm Desert close to Indian Wells Tennis Gardens, PGA WEST golf course, and Joshua Tree National Park.Welcome to the BEST WESTERN PLUS Palm Desert Resort where guests can expect a friendly and knowledgeable staff, clean guest rooms with outdoor patios or balconies and a hot cooked to order breakfast. The hotel is situated in the heart of Palm Desert close to Highway 111 and minutes from Interstate 10.Enjoy the view from one of our 130 guest rooms or 22 suites with cable television with HBO and complimentary high speed internet access. Relax in the heated pool and spa with outdoor cooling mist system. Additional amenities include 2 tennis courts, exercise facility, business services and meeting facilities.The BEST WESTERN PLUS Palm Desert Resort located conveniently close to the Palm Springs Intl. Airport, Palm Springs Convention Center, and El Paseo Shopping District. Also within 20 minutes are 3 casinos (Fantasy Springs, Spa Resort Casino, and Agua Caliente Casino), Big League Dreams Sports Park, College of the Desert where they hold the street fair every weekend and the McCallum Theater. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Cheap Tickets, getaroom.com, Priceline, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your BEST WESTERN PLUS Palm Desert Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Palm Desert Hotel Palm Desert
Best Western Palm Desert
Palm Desert Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Palm Desert Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.