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BEST WESTERN PLUS Palm Desert Resort: Traveler Reviews

3.0 of 5
74695 Highway 111, Palm Desert, CA 92260
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BEST WESTERN PLUS Palm Desert Resort
Ranked #14 of 22 hotels in Palm Desert
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232 reviews from our community

    Trip type
Traveler rating
    59
    89
    53
    18
    13
Date Rating
Whittier, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Decent place to stay in Palm Desert”
4 of 5 stars Reviewed January 22, 2013

Stayed here overnight. Beds were comfortable, room was clean and breaksfast was good. The place could use some sprucing up with some paint chips here and there, but overall it was quiet and a comfortable stay. Close to El Paseo, the Living Desert and other attractions.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask HeritageFinancial about BEST WESTERN PLUS Palm Desert Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
January 24, 2013
Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. It is nice to know that you enjoyed the cooked to order breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roy, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice & comfortable”
5 of 5 stars Reviewed January 21, 2013

I had a nice clean updaded rooms with wood laminate floorings on the first floor with 1 queen bed, couch and hd tv. I also stayed on the 3rd floor. The room had 2 queens, nice tile but also some not so clean carpet. The view of the night sky off the3rd floor patio is great. I stayed here for an extended stay of 14 days. My room had a fridge but would be better with a microwave also. The free cooked to order breakfast was great, but doesn't start till 7am.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChadMoser about BEST WESTERN PLUS Palm Desert Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
January 24, 2013
Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We are glad that you could stay for such a long time and that both rooms had different features that you liked.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N. CA
1 review
2 of 5 stars Reviewed January 11, 2013

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Review collected in partnership with Best Western

Ask DisappointedN_CA about BEST WESTERN PLUS Palm Desert Resort
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
January 12, 2013
Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We make every effort to accommodate “guest requests” but during the busiest times of the year we have several of the same request and we are only able to grant so many because of space. We will take your comments and do our best to implement improvements to our hotel. We hope you will come back and give us another chance to offer you a superior customer experience.
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Sooke, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Location, Value, Service, +++++”
5 of 5 stars Reviewed January 11, 2013

Great central location with immaculate quiet well appointed rooms. This is our 3rd stay in this hotel and we will return.. Nice pool, lots of lounges and towels and very clean. Breakfast is amazing - 2 chefs cook a hot breakfast or more to order from a menu.Eat in nice dining room or on the patio. Staff goes over the top to assist and is always friendly and professional. Lots of parking.Manicured grounds with tons of palm trees. You feel you are in a luxury resort. Starbucks across the street.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask DONNA D about BEST WESTERN PLUS Palm Desert Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
January 12, 2013
Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. The title of your review was great! Plus we enjoy the Starbucks right across the street ourselves. We are glad that you enjoy coming every time you’re in the desert and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Great Hotel”
4 of 5 stars Reviewed January 10, 2013 via mobile

We spent 2 days in this pet friendly hotel
Ground floor was excellent for loading and unloading our bags from our van
The room had a back door access to grassy
area to conveniently let our dog out.
Very clean hotel inside and out with a great free breakfast
Highly recommend this hotel
Suggest maybe a few more garbage containers outside.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Ecia about BEST WESTERN PLUS Palm Desert Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
January 12, 2013
Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We love that we are a perfect fit for you and your dog and that our ground floor room was convenient. We hope you come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Palm Desert Resort

Also Known As:
Best Western Plus Palm Desert Hotel Palm Desert
Best Western Plus Palm Desert Hotel
Best Western Palm Desert
Palm Desert Best Western
Address: 74695 Highway 111, Palm Desert, CA 92260
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotels in Palm Desert
#11 Family Hotels in Palm Desert
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Choose this pet-friendly Coachella Valley hotel located centrally in Palm Desert close to Indian Wells Tennis Gardens, PGA WEST golf course, and Joshua Tree National Park.Welcome to the BEST WESTERN PLUS Palm Desert Resort where guests can expect a friendly and knowledgeable staff, clean guest rooms with outdoor patios or balconies and a hot cooked to order breakfast. The hotel is situated in the heart of Palm Desert close to Highway 111 and minutes from Interstate 10.Enjoy the view from one of our 130 guest rooms or 22 suites with cable television with HBO and complimentary high speed internet access. Relax in the heated pool and spa with outdoor cooling mist system. Additional amenities include 2 tennis courts, exercise facility, business services and meeting facilities.The BEST WESTERN PLUS Palm Desert Resort located conveniently close to the Palm Springs Intl. Airport, Palm Springs Convention Center, and El Paseo Shopping District. Also within 20 minutes are 3 casinos (Fantasy Springs, Spa Resort Casino, and Agua Caliente Casino), Big League Dreams Sports Park, College of the Desert where they hold the street fair every weekend and the McCallum Theater. ... more   less 
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