Just got back from a two week stay at Shadow Ridge and it was wonderful. We stayed in the 2200 building and it seemed to be the perfect spot. We had a corner unit with a great view of the golf course and the mountains. The rooms were very very clean and well stocked. The building was also convenient for walking to the Enclave's Pool which was great. That pool is one of several on the property. We liked this one because it has two separate pools just at that one specific location. The Cabanas are free, but they are on a first come first serve basis. Contrary to many reviews, we were allowed to bring food, water and pop to the pool. If you are carrying a cooler you may have a security person rush up to you, but all they do is check for alcohol and glass which are not allowed. There is a great bar at the pool area with frozen drinks and food if you need.
The service was also exceptional. At check-in, we changed our minds of what area of the resort we wanted to stay at, and they were very accommodating. Diane was the lady that helped us check-in and change buildings and she was amazing. She really set a great tone for our entire vacation.
One of the nights we decided to have dinner at the Grill restaurant on property and took the shuttle. (They have several shuttles that make their way around the resort which makes getting to the pools, the clubhouse, or the restaurants on property very easy.) Our driver was Roberto, and he was great. He welcomed us for coming to the resort, told us how much he enjoyed working there and meeting people from all over. He made it a nice ride.
One of the great benefits of staying at this property is you get a 20% discount at the J.W. Marriott Spa, about 10 minutes away. The Spa was amazing (see that review).
Although we didn't have little kids with us, there were activities all day long for kids. Everything from shaving cream pie throwing to arts and crafts. Most activities were free, but some did have a small charge.
Overall a great place to stay with fantastic service