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“Good but not great” 4 of 5 stars
Review of Marriott's Shadow Ridge

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Marriott's Shadow Ridge
3.5 of 5 Resort   |   9003 Shadow Ridge Rd, Palm Desert, CA 92211   |  
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Ranked #11 of 22 hotels in Palm Desert
San Jose, California
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
“Good but not great”
4 of 5 stars Reviewed November 5, 2012

We own a 2 bedroom unit at Shadow Ridge. Everything is good quality, clean and well maintained. The staff is courtious and helpful. The golf course was in excellent condition and the staff very good. However after we finished golf at 4 pm the bar was closed and I think also the restaurant. There is no entertainment which I would expect at such a large resort. So I needed to go somewhere else for a snack (pesumably I could go to the pool area). Hence we invariably went over to Westin Desert Springs for a snack and happy hour. Even if the restaurant (we have dined there previously) was open we would not dine there because it lacks atmosphere.

Room Tip: 3rd floor looking towards the western mountains. It is very relaxing in the evening to have a glass...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Santa Monica, California
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 5, 2012

Enjoyed the facility. Big rooms, well appointed, a few too many kids around for me.
Loved the golf course!! The pools were well staffed and plenty of poolside bars for the libation of your choice.
Pricing seemed fair, especially for early November.

Room Tip: Get the 1 bedroom villa. Worth the upgrade
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland Park, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2012

My husband and I had some Interval points we needed to use. Since we were going to be in LA, we decided the Palm Springs area was it. We expected a typical "Time Share" venue but it was so much more. Our 2 BR unit was spacious, clean and nicely appointed. (although the furnishings were a bit dated ). Large balcony overlooked part of the golf course, water and mountains. Our building was not close to the pools but it was a nice walk for us. There were 2 large pools - one mainly for kids and one for adults, with first come first served cabanas. In addition there was a kiddie pool, a water slide with a small pool and a fountain to play in complete with water cannons. There were plenty of shaded areas in addition to the cabanas. ( It was in the 90's and sunny so shade was appreciated. There's a small store at the main building selling food, liquor and sundries - along with a fancy candy store. The Marriott location is great, seems close to everything. Many grocery stores, restaurants and a Costco are nearby. We were there in October and the on site restaurant was closed but there's a nice bar and lunch place by the pools with lots of shaded tables. They also have waitresses at the pools to take orders and deliver your food and drinks. All in all, we would definitely go back!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newport Beach, California
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 30, 2012

This is our second visit to Marriott Shadow Ridge and we love it. We've stayed at other timeshares in Palm Desert-Westin Mission Hills, Marriott Desert Springs I as well as hotels like Hyatt Grand Champions, Renaissance, La Quinta etc. and Shadow Ridge is our favorite. We've stayed in a 1 br and 2 br and they're all spacious, clean and have great views of the golf course. The pools are great, especially the quiet pool with only adults but most of the time we have to go to kids pool with our kids. There is so much to do at the main pool-kids club with xbox, movies, snacks etc, snack bar with drinks/food and daily activities for everyone. I love how they have happy hour pretty much all day with good priced drinks/food. My only complaint is wish they had server by the pool. There is a putting green and 2 basketball courts. The golf course is challenging-very hilly with lots of sand traps and it is pricey but it's a beautiful course so if you're experienced-go for it. This is a great place for families, couples, singles, etc. and has something for everyone. The grounds are beautiful too. The only thing I didn't like is the timeshare sell when you're checking in-happens every time.

Room Tip: We always stay in room 2731 on the 2nd of 3 floor building-it's close to adult pool and main poo...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highlands Ranch, Colorado
Top Contributor
179 reviews 179 reviews
29 hotel reviews
Reviews in 71 cities Reviews in 71 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 28, 2012

We stayed here for a week as part of a Time Share trade, and were very happy with our condo. The master bedroom and bath were very upscale, and the kitchen/dining/living room was very open. There is everything you need for cooking and enjoying meals. Unfortunately, when we were there, the Nick Faldo-designed Golf Course was closed for over-seeding. But, like the professional way they always deal with their customers, we were allowed to make reservations and play at the JW Marriot Desert Springs Course for the same, very reasonable price. Awesome golf course!

Any issues that may arise during your stay are met and dealt with quickly and efficiently. An example of this was when we could not get the gas grill outside of our building to ignite, and the front desk immediately sent two gentlemen out to take care of this for us so we could enjoy our grilled meal that evening! You will be very happy if you get a chance to stay here!

Room Tip: Ask for a room away from the Main Pool Area. Much quieter and more parking available.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Top Contributor
183 reviews 183 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 26, 2012

We stayed here for three nights as part of a timeshare promotion. The hotel room was nice, clean, equipped with a refrigerator and microwave. Only complaint was the thin walls. You could hear the conversations going on in the room next door. The timeshare presentation was 90 minutes and not a high pressure sales person. We might stay here again, however it was quite a ways from Palm Springs, where we ate all of our meals. Restaurants on the property, however no room service. It looked like a nice resort for families.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Derby
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2012

We went here a group of 5 & had a fantastic time apartment was excellent 3 pool areas 1 for kids 1 as a quiet pool & 1 pretty much child free the Chukawala bar does excellent bar meals & reasonably priced drinks as well & the staff were excellent & couldn't do enough for you . We also went to the Palm Springs street fair which is on Thursday evenings alsorts of stalls plenty of bars & restaurants along the way definitely worth a trip. We also did the Palm Springs Tramway it's a must but make sure you wear sensible footwear breathtaking views from up on the mountain & some beautiful walks to go on
The temperature was between 90 - 100 F for the 1st 2 weeks of October & the end of October the golf course opens presumably because its too hot during the summer which gets up around 140F so I'm told
All in all we had a fab time no complaints at all

Stayed October 2012, traveled with friends
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Additional Information about Marriott's Shadow Ridge

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Shadow Ridge 3.5*
Official Description (provided by the hotel):
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge

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