Thank you to all the Tripadvisor reviewers in July 2013, you guys really nailed this hotel.
This is our week #2 West coast vacation in end of August, and a stop over for us ( wife and 10 yrs old ) from Prescott valley to San Diego.
All the front desk staff, concierge, and Express staff were great. Big thank you to "Emily " who extended our check out time to 12Pm so my son can used the water slide ( the reason why I picked this hotel ) at the pool. We assigned to building #5 on the top floor ( Bldg 1 and 2 are close to the pool, but was told they reserved for the owners of vacation club ). You can drive and parked by the front desk building ( 1 mins ) or call for a golf cart to pick you up to the pool area. The room was spacious, modern, and come with the washer & drier ( a big help to wash all dirty clothes from week 1 ). The only complaint is the sofa bed are only good for someone who is 100 lbs or less.
The Agave restaurant staff were also very accommodating, we walked in past the closing time and they still accepted us for diner.
We really love this place and we are hoping we can stay longer the next time.
- Official Description (provided by the hotel):
- A starwood villa resort offering just-like-home amenities in world class destinations. The westin desert willow features Westin amenities coupled with stylish and spacious accomodations. Experience the value of a villa and enjoy no resort fees. ... more less
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- Also Known As:
- Westin Desert Willow Villas Hotel Palm Desert