Okay, so this was our first time at this resort. There were definitely some pro's and con's - the main pro was that we LOVED our room, we were in Bldg #5, and although alot of people complained about it being miles away from the pool, it was actually a nice walk and it took at the most 7 minutes to get to the pool. We had a great patio overlooking the golf course, overall a wonderful room and very clean. Pefect size for a family of 4. The pool area - well, yes it was VERY busy, but it is summer, so that was to be expected. The highlight regarding the pool is that it is 24 hours - that is AWESOME. I see that they are putting in another pool, closer to Bldg's 4,5 & 6, so that will be nice and will definitely make things a little quieter - as it could get a little crazy at times. The big con to this location - lack of options for food. I am one of those people that love to pretty much stay in the resort, but the food at this location was terrible, everything tasted pre-made, or heated in a microwave. Even the pizza tasted like it was microwaved, it was "soggy", the sandwiches were not even made with fresh bacon, again, seemed microwaved - just awful food. I hope they add more choices or improve the food considerably as that was seriously lacking. Also, the waiters around the pool were far and few between - when they came around, they were wonderful and very nice...but you didn't see them often enough - seemed like they needed to hire more staff. I do also think that charging for parking is ridiculous, and if you are going to charge ALL spots should be shaded - I don't understand why there would be any spots that are NOT shaded, this is Palm Desert, parking in the shade makes a HUGE differance and if you are paying $15 a day, it would be nice to at least be ensured an shaded spot. Overall, we had a good time and kids LOVED the pool...I definitely see potential for this location to be amazing - but for now, my other location is still my favorite.
- Official Description (provided by the hotel):
- A starwood villa resort offering just-like-home amenities in world class destinations. The westin desert willow features Westin amenities coupled with stylish and spacious accomodations. Experience the value of a villa and enjoy no resort fees. ... more less
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- Also Known As:
- Westin Desert Willow Villas Hotel Palm Desert