Everyone was very friendly and the continental breakfast was adequate, well prepared and different every morning. The rooms are spacious and comfortable. It is a hotel that provides comfort and convenience not pampering. My only drawback was the layout for the elevators. There were only 2 elevators to the complex of 3 levels and they were on opposite corners of the hotel. You could get lost trying to find one in the long hallways or you could wait for a long time in the morning trying to get to breakfast in the lobby area. Otherwise, it is convenient to the freeway and to the Indian Wells Tennis Arena. I would stay here again.