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“Responsive service, nice and clean” 4 of 5 stars
Review of Homewood Suites by Hilton Palm Desert

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Homewood Suites by Hilton Palm Desert
3.0 of 5 Hotel   |   36999 Cook Street, Palm Desert, CA 92211   |  
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2X Points Package
Ranked #3 of 22 Hotels in Palm Desert
Certificate of Excellence
Albany, California
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Responsive service, nice and clean”
4 of 5 stars Reviewed December 25, 2012 via mobile

A solid, functional, unspectacular but nonetheless pleasant place to stay. Staff is very responsive and helpful. Breakfast is fine, albeit limited in selection. There's a nice park right next door if you need a place for the kids to expend some energy.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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489 reviews from our community

Traveler rating
    260
    147
    59
    18
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Providenciales
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 12, 2012

Was here for a 6-day seminar so it was nice to come back to good service and a nice room. They were very good about honoring the HHonors program (something not true of all Hilton-brand hotels) and were very flexible about parking when they were paving over one of their lots...

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Carlsbad, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 26, 2012

We had never stayed at a Homewood Suites property before, and we were pleasantly surprised at how nice it was. If you're traveling with family or pets, it's tough to beat. The included breakfast was great, there is a park across the street from the hotel AND a dog park within walking distance. Staff is very friendly and helpful, the room is mostly quiet and very comfortable. I say mostly quiet as the air conditioners are like jet engines--probably great in the summer heat, but man are they LOUD. One side note--as it happened, we had three folks in our party with different cell/hot spot plans: Sprint, AT&T and Verizon. Not the hotel's fault, but it is located in a cell dead zone for Sprint and AT&T. Verizon was ok, Sprint was roam only, AT&T was Edge--no 3 or 4G. So if you're planning on using either Sprint or AT&T forget about data access and rely only on the hotel's excellent WiFi. All in all, in similar circumstances, traveling with family and pets, we'll be back!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 20, 2012

Had a lovely few days in the desert, hotel in a great location. Andy on reception is the happiest man on earth-really helpful, lovely time to visit in the 80s but not so hot you cant shop!!! Breakfast is limited but is free, we only took it on the first morning but it does what it says on the tin...evening reception was busy with work men but we had a couple of beers which were free, very few children around which for us was nice- we had been in LA and hotels were full of badly mannered screaming running children and very angry parents. Dont get me wrong i have children but i have rules when they are in public and the children in LA didnt have rules! Rooms beautiful-clean-shower big n powerful. This hotel was the host for our second honeymoon and the kitchen allowed us to cook our anniversary meal.Ill be back-Thank you- Andy your a star x

Room Tip: We got a pool view as Andy says rooms looking over the road can hear the traffic- I slept well and I...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Neots, United Kingdom
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed November 11, 2012

Lovely all-suite hotel on the outskirts of Palm Desert, very quiet and peaceful, but not far from the city's shops and restaurants.

Staff were very welcoming and friendly. Our suite was large, spotlessly clean, had very comfortable beds, and views of the mountains and desert. No traffic noise at all. Full kitchen including freezer, dishwasher and two-ring hob. Good choice of hot and cold items at breakfast. Comfortable guests' lounge area. Lovely pool, spa and patio area in a central courtyard, great for relaxing.

This is an excellent choice for both long and short stays - we had only one night and wish we could have stayed longer!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2012 via mobile

Recently passing through on way to PHX and was looking for hotel that would accept our small dog. The people at this hotel were very friendly and helpful. Beautiful room and very clean and comfortable. Many places wanted to charge for our dog and this hotel didn't charge us any additional fees. We don't allow our dog on bed and we have a carrier for her to sleep in so it was nice not to be charged that extravagant additional fee. Breakfast was good and plentiful. Would recommend this hotel for anyone, whether you have a pet or not.

Stayed October 2012, traveled with family
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Florida
Level Contributor
95 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed October 21, 2012

We stayed here recently as we were looking for a suite hotel near Palm Springs and didn't want to stay in a large resort. This location worked out well for us. The staff was really nice, especially the guy working the front desk-he was always cheerful and pleasant. Breakfast was good. We did the managers reception one night and it was decent. We were on the first floor and it wasn't noisy-we did hear a little ceiling noise but nothing major. Suite was a little smaller than what we had in Oxnard (same company) but still nice.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Palm Desert

Address: 36999 Cook Street, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Palm Desert
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Palm Desert
#2 Best Value Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert

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