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“3 Happy Travelers” 4 of 5 stars
Review of Homewood Suites by Hilton Palm Desert

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Homewood Suites by Hilton Palm Desert
3.0 of 5 Hotel   |   36999 Cook Street, Palm Desert, CA 92211   |  
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Ranked #2 of 22 Hotels in Palm Desert
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“3 Happy Travelers”
4 of 5 stars Reviewed November 5, 2012 via mobile

Recently passing through on way to PHX and was looking for hotel that would accept our small dog. The people at this hotel were very friendly and helpful. Beautiful room and very clean and comfortable. Many places wanted to charge for our dog and this hotel didn't charge us any additional fees. We don't allow our dog on bed and we have a carrier for her to sleep in so it was nice not to be charged that extravagant additional fee. Breakfast was good and plentiful. Would recommend this hotel for anyone, whether you have a pet or not.

Stayed October 2012, traveled with family
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369 reviews from our community

Traveler rating
    195
    112
    46
    13
    3
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129
124
16
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Florida
Top Contributor
93 reviews 93 reviews
82 hotel reviews
Reviews in 77 cities Reviews in 77 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 21, 2012

We stayed here recently as we were looking for a suite hotel near Palm Springs and didn't want to stay in a large resort. This location worked out well for us. The staff was really nice, especially the guy working the front desk-he was always cheerful and pleasant. Breakfast was good. We did the managers reception one night and it was decent. We were on the first floor and it wasn't noisy-we did hear a little ceiling noise but nothing major. Suite was a little smaller than what we had in Oxnard (same company) but still nice.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2012

Stayed here for a weekend while attending a wedding in town. I must say that I made the right choice. Very friendly and caring staff. Room was clean, smart and comfortable. Breakfast was provided and plentiful. Did not have any issues whatsoever. I would stay here again in a heartbeat. Thanks for making my stay perfect

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2012

Stayed at this hotel with our daughter who was running in a triathlon. The room was perfect for us. It was nice to have a kitchen on Sat night when we ate pizza. The rooms were big enough to store her bike. Very pet friendly. Our dog enjoyed the trip as much as we did.

Room Tip: Being by a side door made it easier with the dog.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fallbrook, California
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 21, 2012

My friends and I spent the last 2 nights at the homewood suites in palm desert. We had a one bedroom with a kitchen. The room was clean, the bed was comfortable, and the kitchen had everything we needed. Included in this stay was a hot breakfast and dinner with wine or beer (Shock top!). The pool was clean and cool enough to be refreshing. We never left the resort! We had everything we needed for a short vacation.
And I must comment on the staff - the nicest group of people you would ever want to take care of your every need. Everyone we encountered was friendly and you could tell that customer service is a top priority here.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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El Segundo, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 17, 2012

Excellent place to stay!! Clean, well appointed rooms. Nice full breakfast each morning. Staff is terrific.Always courteous and accommodating. The location is good. Situated in a quiet area but shopping and restaurants are near.
I would highly recommend this place!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 17, 2012

First and foremost, the service and level of professionalism at this Homewood Suites is top notch! This is a great place for folks who are doing business in the area, need a place to stay for the night, or have a family.

This location is not ideal for couples or folks looking for a weekend retreat!

They have BBQ's, clean well appointed rooms, modern TV's, a good fitness center, a nice breakfast and a friendly staff.

The elevators are slow, the ice machines are one per floor and the pool is in the center of the 3 story hotel. The location is fine for freeway access, but honestly the hotel is in the middle of a parking lot, at the end of a strip mall. There are no balconies and the property feels 'cramped'.

Again, the location is great for business, a place to rest a weary head and a family.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Palm Desert

Address: 36999 Cook Street, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Palm Desert
#1 Business Hotel in Palm Desert
#4 Romantic Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert

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