We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and comfortable” 5 of 5 stars
Review of Comfort Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Comfort Suites to your Saves list
Comfort Suites
2.5 of 5 Hotel   |   39585 Washington Street, Palm Desert, CA 92211   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #10 of 22 Hotels in Palm Desert
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
“Clean and comfortable”
5 of 5 stars Reviewed May 22, 2013

My husband and I stayed here for one night as we were traveling. The front desk staff were friendly. The room was spacious -- plenty of room for the two of us. The room was clean and well maintained. The bed was very comfortable. The bathroom wasn't tiny and the shower good. If we had neighbors we did not here them. I appreciated a second sink and two mirrors outside the bathroom so I could get ready while my husband showered. The free breakfast was good. The hotel was well maintained and modern. Easy freeway access. I would stay here again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, June 4, 2013
Dear TerreWheeks,

Thank you for being our guest and taking the time to rate our hotel. I'm glad you and your husband enjoyed our spacious suites and amenities. Please contact us to book your next stay and we'd be delighted to assist you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

116 reviews from our community

Traveler rating
    53
    40
    12
    9
    2
See reviews for
27
39
10
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Winters, California
Top Contributor
83 reviews 83 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed May 22, 2013

We arrived around 7:30 p.m. after a long day on the road. The front desk manager was on the phone, but immediately acknowledged me, and as soon as he could wrap up his call he began assisting me with check-in. He was friendly, courteous, and professional; an excellent representative of the property. In any case we were assigned a second floor suite, which was great. Furnishings were clean and comfortable, decor was quite pleasant, amenities just as you would expect at the Comfort Suites. The only two items I might mention, which I mentioned to the front desk clerk when checking out, are that the floor tiles in bathroom were loose and uneven, and some grout was coming out in hard chunks which were very unpleasant to step on in the dark; my wife did in fact stub her toe on one of the tiles. The other item was the closet door, it was stuck. We were only there for one night, so we made due without the closet, but if we were staying longer we would have called to have the door repaired or to request a change of suites. Breakfast was good, not quite the selection you find at some Comfort Suites, but better than you find at others. The fact that they offer breakfast from 6:00 to 10:00 everyday is very nice. Overall, I would rate this property above average, and I would not hesitate to stay again. I should probably also mention, when parking a vehicle, you are asked not to park across from the main entrance, as those spaces in the lot belong to another business, patrons are asked to park alongside the hotel.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, June 4, 2013
Dear Tedandmy,

Thank you for being our guest and taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us. I apologize for the grout on the bathroom floor along with the closet door being stuck and if this caused any inconvenience. Thank you for mentioning these issues upon check out, as we have alerted our maintenance staff to fix the problems right away. Please give the hotel a call directly to book your next stay and we'd be happy to assist you with reservations. Thank you once again for being a valued guest and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 9, 2013

I have stayed here frequently through the years. The hotel always has the same high standards of cleanliness and helpfulness. It's a great place if you have a dog! It's right off the 10 freeway with no freeway noise. It's a little hard to find at night.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, April 22, 2013
Dear Mary C,

Thank you for being a loyal guest and taking the time to share your experience. It is with great pleasure to hear that the cleanliness and helpfulness has been always been consistent with your visits. Please let us know when you're in the area again and we'd be happy to make reservations for you...and your pet!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 31, 2013

We stayed here for three nights and really enjoyed it. A little off the beaten path, but the I10 has easy access to everywhere. We had requested adjoining rooms as we have children, but the request was not processed. The front desk reaccomodated us and was very helpful.
The rooms were very clean and the breakfast was awesome. The pool was small, but adequate and the hotel grounds were kept very clean. Each unit has a small kitchenette and you need to ask for supplies if you plan to use it.
We were very pleased with the hotel, the breakfast, the rooms and the service.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, April 22, 2013
Dear Jamie B,

Thank you for recently staying with us and taking the time to rate our hotel. It is very nice to hear that you enjoyed your stay with us. Although we try our best to accomodate every request, there are times when we those such as adjoining rooms are not guaranteed. However I'm glad to hear that our front desk took care of it right away. Please contact us when you're ready to book your next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed March 27, 2013

I totally enjoyed my stay at Comfort Suites..
Everything was wonderful and the place was so clean!!!
Would definitely stay there again and the price was unbeatable!!
Also the staff was wonderful!! I will be back next year for sure!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, April 22, 2013
Dear Mimi Y,

Thank you for being our guest and taking the time to rate us. I'm glad to hear that you enjoyed your stay. Please contact us anytime when you are ready to book your next trip. Once again, thank you for being a valued guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cerritos, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2013

I have stayed here multiple times and return anytime I need to stay in the area. The front desk staff is super helpful and efficient. The rooms are comfortable, clean and spacious and internet easy to access everywhere. The complimentary breakfast is great for travelers.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, March 21, 2013
Dear Linda A,

Thank you for being a frequent guest and taking the time to review our hotel. We sincerely appreciate your business. It's very nice to hear you enjoy our amenities and staff. Once again, thank you for being a valued guest and we'll be looking forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Top Contributor
141 reviews 141 reviews
21 hotel reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 28, 2013

This was my second stay at the Comfort Suites in Palm Desert. The staff remembered me from last year. The front desk is very friendly and helpful. Overall it is a nice hotel - no complaints. The fitness room has only four pieces of equipment with no dumbells. There is a weight machine.

Pool is nice and clean. The eating area for breakfast is too small so you often have to wait for a table. They seem to keep the food well stocked.

This is a nice hotel and you can expect a comfortable stay at a reasonable price.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher C, General Manager at Comfort Suites, responded to this review, March 8, 2013
Dear Valued Guest,

Thank you very much for staying with us again and taking the time to rate us. It is very nice to hear you enjoyed our amenities and service from our staff. Our goal is to constantly have guests return to a place where they are comfortable. We look forward to your third stay with us and thank you once again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Address: 39585 Washington Street, Palm Desert, CA 92211
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Choice Hotels, Travelocity, Priceline, Orbitz, Hotels.com, Odigeo and Tingo so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Palm Desert
Comfort Suites Palm Desert
Palm Desert Comfort Suites

Owners: What's your side of the story?

If you own or manage Comfort Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.