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“Great location, friendly staff, uncomfortable bed” 4 of 5 stars
Review of Lovers Point Inn

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Lovers Point Inn
2.0 of 5 Motel   |   625 Ocean View Boulevard, Pacific Grove, CA 93950   |  
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Hotel amenities
Special Offer
15% OFF
Ranked #4 of 16 hotels in Pacific Grove
Coloma, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great location, friendly staff, uncomfortable bed”
4 of 5 stars Reviewed December 30, 2012

Enough pillows but mattress was very poor. We had three rooms. Two of the rooms had beds with dips in the middle. The continental breakfast made life easy in the morning. The parking garage under the building was appreciated. Beautiful 15-20 walk to the aquarium. A nice park and beach across the street.

  • Stayed December 2012
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoversPointInn, Owner at Lovers Point Inn, responded to this review, January 4, 2013
Dear Alwayslooingforad..,

Thanks for your recent review of the Lovers Point Inn. As a small family owned business, the feedback of our valued guests is critical to our continued improvement. We take each and every one of our reviews to heart and hope that our reviewers take a moment to read our responses. After reading your review, we immediately researched your party's reservation to determine what rooms you stayed in. We take the comfort of our guests seriously, so after identifying which beds were not up to our standards, we have taken steps to replace them. As a rule, if a guest contacts us with an issue, we take immediate action to solve the problem. Had you or your party contacted us during your stay we would have made arrangements to insure your comfort. We thank you very much for your positive comments concerning the remaider of your stay and I invite you to contact our General Manager Sindy directly to see how we may make your next visit to the Lovers Point Inn a better one.

Sincerely,

Diamond Hunter
Owner
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371 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 30, 2012

The hotel looks nothing like the pictures. We were very disappointed. The room was old and needed repairs. It was very noise and the parking is terrible. We paid extra for the ocean view. The view was nice. We got up early and got out of there as quickly as possible. When i booked I tried to get a second night but they were booked thank God. Enough said. Do not stay here.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoversPointInn, Owner at Lovers Point Inn, responded to this review, January 4, 2013
Dear pokemomim,

Thank you for your recent stay at the Lovers Point Inn. While your stay may not have been to your liking, I can assure you that all the pictures on our website, our partner's websites and our collateral material are accurate, undoctored and updated representations of each of our room types. You will be pleased to know that we have undertaken a refreshing program for each of our rooms that includes new paint, baseboards and crown molding as well as bedding. It also includes upgraded closet/storage areas and will eventually feature new vertical wood blinds. As a small family owned business we strive to provide our guests with the best possible experience from the customer service they receive at the front desk to the comfort and cleanliness of our rooms. We hope to have the opportunity to serve you again. If you have any further questions, please do not hesitate to contact the hotel directly.

Sincerely,

Diamond Hunter
Owner
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Monterey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

I stayed at this hotel just because of where I saw it was located at Lover's Point. One review commented about the parking lot that is situated in front of the hotel, what hotel does not have a parking lot or a street adjacent to it? If the only thing that person could focus on was the street then I feel sorry for them. The hotel has a wonderful view, in fact, it doesn't get much better! It was a clear day and evening and I saw clear across the bay to Santa Cruz. To see the ocean waves crashing up against the rocks from my room was incredible! The room was clean, the staff was beyond friendly (and personable), my girlfriend and I felt like honeymooners: wine and cheese happy hour, champagne in the room at sunset and cheese, crackers and sweets in the room; 5 star hotel quality in my book! The bed was extremely comfortable and plenty of blankets, if needed. I've never seen such a cleaner bathroom and a totally dustless environment. Happy we stayed! I suggest this to everyone!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sindy B, Manager at Lovers Point Inn, responded to this review, December 12, 2012
We are so happy you stayed as well, and thank you so much for this wonderful review. It brings us such pleasure to hear you were able to enjoy every aspect of our inn, including the parking. Thank youf or letting us and all other travelers about Lovers Point Inn, and if you decide you would like to come back, please call me directly. I will personally take care of your reservation needs. Sindy Buentello, LPI Manager
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chicagp
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

After a rocky check-in due to Expedia not forwarding our paid reservation (thats a whole other story). The Manager Sindy, made our 5 day visit during Thanksgiving a wonderful experiance. They more than made up for any problems we had during check-in. The views we spectacilar. Every morning My Husband walked out at Sun rise and took pictures of Sea Lions, Birds and Otters. Over all our experience was wonderful!!!

Tom and Christy of Chicago

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sindy B, Manager at Lovers Point Inn, responded to this review, December 15, 2012
Tom and Christy, Thank you so much for taking the time to write us this review. I must say, you made my Thanksgiving that much more special as well. I was able to spend personal time with you and your family, met your daughter, your son-in-law and grand baby. I'm so happy that I was able to make your stay a bit more comfortable, after the terrible mixup with your reservation. I'm sure after spending 5 days with us, it is good to be back home. If you have any future plans to coming back and visiting Pacific Grove, please keep Lovers Point Inn in mind as your vacation destination. If you call me directly, I will personally take care of your all your reservation needs. Happy Holidays to you and your family! Sindy Buentello LPI Manager
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Monterey, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2012

I have lived on the peninsula my entire life. I have wanted to get away for a while and haven't been able to. So I decided to stay at Lovers Point and what a great decision that was! The view was FABULOUS! The wine and cheese for happy hour in the quaint lobby was perfect and ALL of the staff was incredibly warm and friendly. The delicious homemade candies from the famous Carousel Candies on Monterey's Wharf was a wonderful surprise. I was vacationing in one of the most beautiful and romantic spots in the world and I was at home! I never get the opportunity to enjoy my hometown and boy did I! The hotel was clean, amenities were wonderful and the bed was sooo comfy! A must stay for a romantic getaway. I would suggest this lovely gem for anyone who has family or friends coming into town or if you simply want to get away but cannot afford to go far from home. Lovers Point.... how romantic. I'm still smiling!

Room Tip: I would definitely suggest a "Room with a View"- the 3rd floor.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sindy B, Manager at Lovers Point Inn, responded to this review, December 15, 2012
JenyLen: It is fantastic to hear that you are still smiling after staying with us here at Lovers Point Inn. I'm happy to hear that you enjoyed every aspect of our inn, including the staff, the location, the hospitality hour and even the romance in the air. What an honor it is to hear you call us a "local gem." Please come back and visit us soon. If you call me directly, I can take care of your reservation needs. Thank you so much for taking the time to write us this review. Sindy Buentello LPI Manager.
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California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2012

My husband and I stayed on a late October weekend for his birthday. We couldn't have been more pleased. We were a little surprised at the 4:00 check-in, but had no trouble finding something to do while we waited. This is an older hotel but one of the cleanest we've ever stayed in. We had the 3rd floor suite which was roomy and comfortable. The sitting room had a large tv and comfy couch and was bright and cheery. The bedroom also had a good sized tv, couch, and a great bed with lots of poofy pillows. The dressing area was large with two sinks and plenty of counter space as well as closet space for hanging clothes. While the bathroom itself was tiny, it was very clean and I absolutely loved the shower! Sindy at the front desk couldn't have been nicer and made sure everything was to our liking. This hotel is in a great location with a beautiful ocean park a few steps away. Pacific Grove, Monterey and Carmel are such fun places to visit with lots to see and do. We found some great places to eat and speaking of eating, the hotel breakfast was very good with delicious coffee. We're lucky enough to live only a few hours away so staying at this hotel again is definitely in our plans. Thank you, Diamond and Sindy and all of the staff for making Ken's birthday special and our stay a great one. We'll see you again... and that's a promise!

Room Tip: The 3rd floor suite is roomy and has a good view of the water.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sindy B, Manager at Lovers Point Inn, responded to this review, December 5, 2012
We would all like to thank you for writing us such a wonderful review about your "fun fun birthday weekend." It is our pleasure to make you feel welcome and satisfied with your accommodations. We make it our priority to make our guests feel as if they are right at home when they stay with us, and by the sounds of your review, we made you feel just that. It warms my heart to know that we made your birthday weekend, a special one. Now, you say you promise to come back, will I am here, waiting to hear from you to to personally take care of your reservation. Thank you so much for writing us this review, it means so much to us. Happy Holidays to you! Sindy Buentello LPI Manager.
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San Ramon, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2012

We stayed over Saturday night 11/24. Nice hotel, GREAT value for the money, clean, quiet, and how can you beat the view? The hospitality is second to none; we needed to check-out at 5:30 in the a.m. to be at the dive boat on Sunday. We inquired at the front desk and were told no one is there at that ungodly hour, but, all we had to do was leave the curtains open for housekeeping to see we had left. But even better, the hostess (and I assume owner?) offered us up their "continental" style breakfast to be sure we had something to eat before all that activity. Would I stay there again... you bet. I definitely give this place two fins up!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sindy B, Manager at Lovers Point Inn, responded to this review, December 5, 2012
Steve S: To know that you gave our inn "2 fins up," well that just makes us all proud that we know how to be hospitable fo our guests. That is the reason we are all in this business. Thank you so much for letting us and other travelers know that you were treated so well, you enjoyed our inn, and that you will be back for sure. Please give me a call directly, I will personally take care of your reservation needs. Happy Holidays! Sindy Buentello LPI Manager.
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Additional Information about Lovers Point Inn

Also Known As:
Lover`s Point Hotel Pacific Grove
Lover`s Point Hotel
Lovers Point Hotel
Lovers Point Motel
Address: 625 Ocean View Boulevard, Pacific Grove, CA 93950
Phone Number:
Location: United States > California > Monterey Peninsula > Pacific Grove
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Pacific Grove
#5 Romantic Hotel in Pacific Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lovers Point Inn 2*
Official Description (provided by the hotel):
The Lover's Point Inn is located on the coast of historic Pacific Grove, California. Just moments from the beach, we are centrally located between Monterey and Pebble Beach. Within a mile is Cannery Row and the famous Monterey Bay Aquarium, as well as many choices for fine dining, shopping, and other family experiences. We have a variety of one and two bed rooms, many with ocean views. A perfect place for a getaway for the entire family! ... more   less 
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