My family of 4 stayed one night at the Wilkies and we will never return. We all agree it was our worst hotel experience. I don't know if i have enough room here to tell you everything that went wrong. I guess it all began with paying $270 a night and when we pulled up we saw it was a hotel with only outside access...the internet pictures did not lead me to that conclusion however it was just one night and already paid for so we proceeded but it was all down hill from here.......very strong chemical smell when you walked in the room....outdated decor but that does not really matter to me.....lets talk about the ceiling fan that was on a timer and no aircondition so someone had to get up every hour or so and turn the fan back on because it got too hot......mold in the bathroom....sheetrock patchwork in the ceiling over the bed and shower...not tape and floated or painted just the sheetrock showing.....we were like wow really? 3am our neighbors decide to stand outside our door talking loudly and smoking.....no air condition so our windows were open and the smoke was coming in the windows. Hubby got up and asked them if they would mind being a little more quiet....they moved even if it was rudely.....The parking was atrocious. Not enough parking for all the rooms. We had a hard time finding a hotel room for Labor day weekend or we definitely would have left.
The next morning we told the front desk all our concerns and the man who called himself Jose was very unhelpful and rude. He refused to name his manager and would only say 'this is normal, all the hotels in this area are this way', really?
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- Also Known As:
- The Wilkie`s Inn (Clarion Collection) Hotel Pacific Grove
- Clarion Collection Pacific Grove