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“Great location and friendly staff.” 3 of 5 stars
Review of BEST WESTERN Orange Plaza

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BEST WESTERN Orange Plaza
1302 West Chapman Avenue, Orange, CA 92868-2833   |  
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Ranked #4 of 15 hotels in Orange
Portland, Oregon
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Great location and friendly staff.”
3 of 5 stars Reviewed November 21, 2012

I was in Orange to interview and audition for Chapman University. The location doesn't get much better. My only complaint about that is the homeless people that were literally 10 feet away from my room near the AT&T store. I'm not sure there's much the hotel could really do about that though. You also can see the Disneyland fireworks every night from your hotel room if you're upstairs. The room is pretty clean. It's definitely nicer than you would expect from a motel. The decor is updated. The only issue we had was the heat. The room would either be too hot or too cold. That issue made it hard to sleep at night. Maybe that was just a fluke with our room though. The staff working in the lobby was very friendly and helpful. They were able to get my party two rooms right next to each other. Mike, at the front desk was very nice! The breakfast was pretty average, but it was better than nothing. Overall, I would probably stay here again because of the close proximity to Chapman and Disneyland.

Room Tip: Upstairs toward the middle probably would feel safest. Also if you need a room with three beds, requ...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, Front Desk at BEST WESTERN Orange Plaza, responded to this review, February 27, 2013
I feel honored to be mentioned in this review, I take pride in making sure guests enjoy their stay at Best Western Orange Plaza. If you are visiting Chapman University or are a relative of someone attending make sure to call us and let us know to receive a Chapman Discount.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
St. George, Utah
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 2, 2012 via mobile

It was a decent hotel. Nothing great to say but nothing bad. It was clean and in a great location. Continental breakfast was the usual cereal, fruit and bagels. Close to lots of good stuff. Not far from Disneyland either.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campbell
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2012 via mobile

Clean Best Western Orange. Clean nice room with flat screen TV. Clean refreshing pool. Adequate comtinental breakfast. Close to restaurants on Old Town Orange Circle. 1.5 miles in less than 10 minutes to Chapman Univ. for campus tour.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs Area
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 16, 2012

Stayed here to visit my ailing Aunt. The front desk personnel were nice enough. Probably the best part of our stay was the surprisingly nice continental breakfast the following morning in the lobby, and the only reason I give this motel 3 stars. The accomodations themselves were fine, but needed major help in the the cleanliness department, however. The A/C was blowing out tiny damp gray chunks of something, accompanied with a very musty smell. I wondered how much of the "gray yuck" I had breathed in during the night. What was the worst though was the carpet. It was absolutely filthy by the door, and traffic area. Our feet were black after only 15 minutes in the room. I had to lay the throw blankets that were on the ends of the beds in a path on the floor; it was pretty disgusting. Luckily our stay was only one night.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
61 reviews 61 reviews
57 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 22, 2012

The hotel has rooms that are very clean and also very nice. There is a nice pool on the property. It is convenient to have the mini-business center. Continental breakfast is served. Location is very convenient..less than 3 miles to either the Anaheim Stadium or Honda Center. Close to nice eating places. And last but not least I have to mention the simply outstanding customer service skills of the front desk agent Ed and the young man who works the day shift!

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 6, 2012

I have to admit after reading some of the reviews (comments about the staff), I was a little wary about booking a reservation but it was near the event we were attending and the price was right...

Well, I shouldn't have been worried.

The front desk folks were very nice and helpful. The rooms were comfortable and clean. The grounds are well-maintained. Nice hotel overall.

They had several options for the continental breakfast (but double check the bread items).

Definitely recommend

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Top Contributor
85 reviews 85 reviews
26 hotel reviews
Reviews in 58 cities Reviews in 58 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 4, 2012

The room was clean, with adequate space to move around, and good storage space. There was a refrigerator but no microwave. There was a large flat screen TV. The shower had both a grab bar and a rubber mat. Continental breakfast was quite varied, with three tables in the lobby and some tables outdoors.. No coin operated washers and dryers at this motel. Front desk personnel were helpful. This BW was a good place to stay for several nights

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger D, Manager at BEST WESTERN Orange Plaza, responded to this review, January 11, 2012
Thank you for your comments. We strive to make your experience memorable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Orange Plaza

Address: 1302 West Chapman Avenue, Orange, CA 92868-2833
Phone Number:
Location: United States > California > Orange County > Orange
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Orange
#4 Family Hotel in Orange
#4 Business Hotel in Orange
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Best Western Orange Plaza Hotel Orange
Orange Best Western
BEST WESTERN Orange Plaza CA - Orange County

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