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“Will not stay there again” 1 of 5 stars
Review of Quality Suites Anaheim Stadium

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Quality Suites Anaheim Stadium
3101 W Chapman Ave, Orange, CA 92868   |  
Hotel amenities
Ranked #7 of 15 Hotels in Orange
West Jordan
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Will not stay there again”
1 of 5 stars Reviewed August 13, 2012

I was surprised by the unfriendliness of the staff. At times, they were flat-out rude. Service was slow and required multiple calls before problems were resolved. The rooms are advertised as being able to accommodate larger groups. That is why we chose this hotel. When we arrived, they tacked on an extra occupancy rate that cost us several hundred dollars. We were told to pay or find another hotel (which was not an option).

The walls are extremely thin and NOT sound proof. The floors in the upper rooms have no padding. If you stay upstairs, you will be worried that the sound of your footsteps will disturb the person below you. If you stay downstairs, you will be disturbed whenever someone walks across the floor. This is certainly not ideal for a "family-friendly" hotel. In fairness, the free breakfast was pretty good.

This was without a doubt the worst hotel experience I have had. I will not return.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    94
    48
    36
    16
    26
See reviews for
113
28
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2012

We stayed there a week and the spaciousness of the rooms made our stay very nice. We did not use the inroom kitchen, but with the awesome breakfast every morning, we did not need to. The location is fine, but the highway is a little loud. And the price was right - we would stay again and recommend to others - no real complaints! Thank you for your hospitality Mr. Patel!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 12, 2012

We stayed two nights with our two small kids. The room was relatively clean, the bed sheets were good. We stayed in a two queen bed room, there was a sofa bed too, but it was very old and was not comfotable to even sit on it. There was a full kitchen, but there were not pots/pans.
The room looked over the highway and it was a bit noisy, but not too much to keep us awake at night.
We got three card keys for the room. We climbed the stairs with two very tired kids, luggage, and none of the keys worked. My husband had go to get the cards reloaded.
The parking is limited. We werent't visiting disneyland, so we left late in the morning and came back early evening. Still, it was pretty full.
The breakfast was very disappointing. The breakfast area is very small, and thus, is very crowded. They have an upper floor available, but I didn't see anyone climbing the stairs. They fill the trays with muffins. Bread options were very limited, no bagels. They advertise to have hot and cold breakfast. But the hot food (a sorry tray of poached eggs the first morning and biscuits and gravy second morning) were consumed the second it is put on the serving table and it takes them forever to bring new trays. We decided not to suffer and went out for brakfast the third morning.
The location is good, but I think we could have stayed at a better place for the money we paid.

Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vista, California
1 review
4 of 5 stars Reviewed August 8, 2012

The hotel was nice enjoyed the stay I usually work alot of hours and I travel alot so the stay is important to me. I really need to have a room this t will be very quite and comfortable so that I can sleep and get back to work early thanks

Room Tip: The stay is great just get th early
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  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Anaheim, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2012

We would definitely stay here again. This hotel is in a great location, easy access to freeways and centrally located. Safe, quiet location. The staff were helpful and courteous. We enjoyed a great breakfast every morning in the lovely dining room. Our room was clean and very comfortable with lots of space. We stayed here twice in the very popular month of July and found the rates very reasonable.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 31, 2012 via mobile

Our first 2 stays at this property were great. On our recent stay, July 27- 28, we were very disappointed. We had requested 2 adjoining rooms months in advance, but were assigned rooms in seperate buildings. The maid service was very very slow. Our room wasn't cleaned until the early evening. Uopon arrival my daughter found that the sheets were never changed. The next day the maid never showed to clean her room. We were at Disneyland and came back to the rooms late. My daughter called the front desk and was told a maid would be there first thing in the morning. My daughter stated we were leaving the next day. The front desk then offered to deduct $10.00 from her bill? Really?????

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 25, 2012

My wife and I stayed two nights during July 2012 at his location and found it to be quite excellent as usual. We've stayed here many times in the past and will again. The hotel iis always clean, quiet and staffed with people who do everything they can to make your stay a pleasant experience. The location is quite good being fairly centrally located to a number of the amusement parks and sports complexes found in Orange County. The breakfast is always of good quality with plenty of items to take care of all the patrons. Higly recommended !!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Anaheim Stadium

Address: 3101 W Chapman Ave, Orange, CA 92868
Location: United States > California > Orange County > Orange
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Orange
Price Range (Based on Average Rates): $
Number of rooms: 104
Official Description (provided by the hotel):
The Quality Suites® hotel is just two miles from Disneyland and Disney's California Adventure theme parks. Other points of interest like Anaheim, Santa Ana, Huntington Beach, the Anaheim Garden Walk shopping, UC Irvine, Wayne Airport is also nearby. This all-suite California hotel features guest rooms that have kitchen facilities with refrigerators, microwaves and coffee makers, sofa sleepers, safes, pillow-top mattresses, voice mail, hair dryers, work desks, irons, ironing boards and wall-mounted LCD panel televisions. ... more   less 
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Also Known As:
Quality Suites Anaheim Stadium Hotel Orange
Quality Suites Anaheim Stadium Orange, CA - Orange County

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