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“Great weekend!” 5 of 5 stars
Review of Ayres Hotel & Suites Ontario Airport

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Ayres Hotel & Suites Ontario Airport
3.0 of 5 Hotel   |   1945 East Holt Boulevard, Ontario, CA 91761   |  
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2 Nights - 20% Off!
Ranked #2 of 41 hotels in Ontario
Rialto, California, United States
1 review
“Great weekend!”
5 of 5 stars Reviewed October 21, 2013

Beautiful property. Our room was perfect - large, nicely furnished and no road noise. The bed and pillows were very comfortable. I especially liked the bathtub with its wide ledges around. We could actually put our shower items on the bathtub ledge and they didn't fall off! We don't see that often in hotel rooms. The food in cafe was excellent - staff very courteous. We would stay there again

Room Tip: Try to choose a room on the inside facing the courtyard instead of outside facing the street/parking...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review, October 24, 2013
Dear DandM500,

It was an honor having you as our guest recently! We are very pleased that you had such a great experience visiting our hotel and are very grateful for your review. Our first priority is our guests, and it is always wonderful to hear that our team members were courteous and helpful. We are also so pleased that you enjoyed our over-sized rooms, Dream Sleeper beds, and large bathtubs. Thank you for such a positive review, and we hope you will visit again in the near future.


Sincerely,

Amy Delgadillo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Any
English first
Los Angeles, California
Top Contributor
222 reviews 222 reviews
28 hotel reviews
Reviews in 64 cities Reviews in 64 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed October 18, 2013

T.A. reviews are accurate:

Staff-
Professional, courteous, incredibly well trained & efficient ...they are focused on delivering the BEST "customer service" & it shows!
Staff is not "robotic" they are warm & welcoming.
Thank you...APPLAUSE to "ALL" :)

Hotel-
Great entry... animal statues add a special touch. The hotel lobby is decorated "nicely" very efficiently appointed, the feel upon arrival is a cozy one.

Self-contained hotel literally has everything one would need:
Restaurant, bar, reception & ballroom, exterior patio area, lobby computer the list goes on ...

Cons-

The TRAIN @ 5:30 & thereafter blowing its horn as if it was in my room was a nightmare :(

SO UNFORTUNATE...rest was my priority...decor is out the window once one looks & feels like a walking zombie :/ not fun!

If you are a "light sleeper" and are seeking a "longer stay" I HIGHLY RECOMMEND Ayres location in Chino Hills!!!

*NOTE
I have travelled over 40 states (countless hotels) this particular hotel stand outs for its QUIET SOUND PROOF ROOMS & HOSPITALITY!!!

Not so luxurious as the Ontario airport location, however at the end of the day sleeping sound is the priority!

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review, October 22, 2013
Dear Billionsandnocure,

Thank you for your candid review and for choosing our hotel for your stay. While we greatly appreciate your kind words about our customer service and decor, we do apologize if the nearby train caused any inconvenience or impeded your comfort in any way. We are always happy to move a guest to a more suitable room if we are informed of the issue. Guest sleep satisfaction is very important to us, so we apologize if your stay was not more restful. We truly are sorry and hope you will choose our hotel again and allow us a second chance to prove a stay with us can be excellent.

Sincerely,

Amy Delgadillo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpine, California
Top Contributor
141 reviews 141 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 14, 2013

My sister and I decided to turn the Scrapbook Expo into a weekend getaway and decided to stay at Ayres which happens to be on the same side of the street as the Convention center so that you are within walking distance of the hotel and convention center.

Our room had two queen size beds with a room divider, sofa, desk, chairs, WiFi, TV, refrigerator, microwave, coffee maker, overall very spacious.

Hotel has extremely friendly and courteous staff. The bar/restaurant has excellent food and reasonably priced. Our stay also included breakfast which consisted of a full complimentary full American breakfast. Breakfast consisted of a selection of eggs, sausage, potatoes, waffles or French toast depending on the day, fresh fruit bowl, oj, coffees, toast, bagels, oatmeal what more can I say, you had an excellent selection.

Room Tip: Our room was located in the west wing second floor overlooking the pool. Could hear the trains off...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed October 14, 2013

Wonderful place to stay, the rooms are beautiful, functional, comfortable. They go above and beyond to help you and are always pleasent. the restaurant inside has excellent food. We stay every year we come to the scrapbook expo crops. Love this hotel!

Room Tip: All the rooms I have chosen have been wonderful! I always choose the highest floor
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 10, 2013

What an exceptional staff! Courteous, professional, enjoyable. Really had a great time staying here. Very nice room & hotel - well maintained. Clean, well kept. The breakfast was also very good. We will certainly stay here again...

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oregon city
1 review
5 of 5 stars Reviewed October 5, 2013

I stayed at your wonderful hotel for three days for my 50th high school reunion. It was a great experience. The hotel is conveniently located, the staff is excellent and very helpful, the room excellent, the banquet room was very good, and the breakfast was very adequate.
Barbara

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2013

I travel to Ontario, CA, several times a year and have never stayed at the Ayres Hotel. I have lost out all these years. The hotel was clean, well-maintained, and the staff was the best. The hotel was beautiful, the food good, and the price within expectations. However, the kindness and the professionalism of the staff has won me over. The Ayres Hotel will now be my first hotel of choice when I am visiting Ontario, CA.

John

Room Tip: The rooms with Jacuzzi's are really incredible.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ayres Hotel & Suites Ontario Airport

Also Known As:
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel & Suites Ontario Airport /
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel Ontario Airport
Address: 1945 East Holt Boulevard, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Ontario
#3 Family Hotel in Ontario
#5 Business Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel & Suites Ontario Airport 3*
Official Description (provided by the hotel):
Ayres Hotel & Suites Ontario Airport are a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Ayres Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Ayres Courtyard Grille, located right in the hotel! ... more   less 
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