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Ayres Hotel & Suites Ontario Airport: Traveler Reviews

3.0 of 5
1945 East Holt Boulevard, Ontario, CA 91761
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Ayres Hotel & Suites Ontario Airport
Ranked #2 of 42 hotels in Ontario
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188 reviews from our community

    Trip type
Traveler rating
    133
    44
    7
    2
    2
Date Rating
SAN DIEGO
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Love this place!!”
5 of 5 stars Reviewed February 11, 2013

Although we live in San Diego, when we have meetings @ Ayres, we drive up the night before and stay @ Ayres. It has a very relaxing atmosphere and the rooms are very elegant. And they also include a "hot" breakfast in the price. It is awesome and I am an online travel agent....I highly recommend Ayres.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MARILYN F about Ayres Hotel & Suites Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review
February 28, 2013
Dear MARILYN F -

And we love welcoming you! Thank you so much for your review and for making us your hotel of choice when visiting from San Diego. To earn such an enthusiastic recommendation from someone so knowledgeable about the travel industry is an absolute honor and greatly appreciated. We look forward to your next visit.

Sincerely,

Amy Delgadillo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 42 cities Reviews in 42 cities
59 helpful votes 59 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed February 9, 2013

Excellent Hotel, Very Very Nice, Very Pleasant. Excellent Service, Front Desk Very Nice, Helpful. Great Room, Very Comfortable Bed. Breakfast excellent, Lots of Choices, Lunch Very Good Too. They Know What To Do and How To Treat You Right. Highly Recommend and Would be Happy to Stay Here Again.

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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mrfoxycat about Ayres Hotel & Suites Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review
February 22, 2013
Dear mrfoxycat -

It was wonderful having the chance to welcome you to our hotel. Thank you so much for your enthusiastic recommendation and for sharing your experience with fellow travelers. We would be more than happy to welcome you again and look forward to your next visit.

Sincerely,

Amy Delgadillo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Outstanding!”
5 of 5 stars Reviewed February 6, 2013 via mobile

Great place, elegant without being cheesy, great amenities, service was impeccable.bed was the most comfortable hotel bed ever. I stayed here three days and although a tad on the expensive side suited my needs and delivered outstanding results in all areas. I will stay at this hotel again!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Icecarver about Ayres Hotel & Suites Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review
February 22, 2013
Dear Icecarver -

Ah yes, the Ayres Dream Sleeper bed! It was wonderful introducing you to our hotel and the amazing night's sleep that can be had on one of these beds. Thank you so much for choosing us for your visit and for sharing your experience on TripAdvisor. To know we have provided such a memorable experience is simply wonderful. We are very appreciative of your recommendation and look forward to welcoming you again very soon.

Safe travels,

Amy Delgadillo
General Manager
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Brainerd, Minnesota, United States
1 review
“GREAT service!”
5 of 5 stars Reviewed February 4, 2013

I stayed here for a week for a convention and it was very comfortable. It seemed like every day I would be impressed by another staff member with a great attitude, a great smile and great customer service. (The shuttle bus driver actually drove us through the "In-and-Out" burger drive-thru because we were silly out-of-towners who didn't realize he wasn't just dropping us off at a normal restaurant.) And all you have to do is spend an hour at the bar to realize how hard everyone is working. And they seemed to truly enjoy their jobs. Can't wait to return next year to become part of the "family."

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CherrywoodFab about Ayres Hotel & Suites Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review
February 22, 2013
Dear CherrywoodFab -

You ARE a part of the family now! Thank you so much for your kind review and for allowing us to welcome you for a week recently. I can say with 100% certainty that each of our team members loves his/her job and is always happy to extend the warmest and most helpful service to each and every guest. It was also our absolute pleasure to introduce you to the delicious In N Out. And you are correct - it is no ordinary restaurant! We are so grateful you chose us for your visit and look forward to your next one.

Sincerely,

Amy Delgadillo
General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“I love this hotel”
5 of 5 stars Reviewed February 3, 2013

I usually stay in a well-known national chain hotel when I travel 6-8 times per year for business, but not when I visit Southern California. I always stay at Ayres in Ontario when in that area. Their prices are very reasonable, their rooms are well appointed, the beds are very comfy, and their staff exudes customer service. You can tell they put a lot of effort towards outfitting the rooms. The front desk area is welcoming, and every staff member is quick to offer their help. You get a free cooked breakfast, and the on-site restaurant is actually quite good. You will not be disappointed with this hotel, and will be glad you stayed here if you give it a try.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Scooter S about Ayres Hotel & Suites Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites Ontario Airport, responded to this review
February 22, 2013
Dear Scooter -

And we thoroughly love having you! Thank you so much for making us your choice of hotel when visiting Ontario. We know you have many options when staying here and are honored to be your top pick. I am so pleased to know we are able to make your stays consistently comfortable and extend the best possible service to you. We greatly appreciate your review and look forward to your next visit.

Warm regards,

Amy Delgadillo
General Manager
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Additional Information about Ayres Hotel & Suites Ontario Airport

Also Known As:
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel & Suites Ontario Airport /
Ayres Hotel Ontario Airport
Address: 1945 East Holt Boulevard, Ontario, CA 91761
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Ontario
#4 Business Hotels in Ontario
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Ayres Hotel & Suites Ontario Convention Center are a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel & Suites Ontario Convention Center are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Ayres Hotel & Suites Ontario Convention Center is right where you need to be in Ontario, California. Engage in some retail therapy at the renowned Ontario Mills Mall, partake in any of the various activities at the Ontario Convention Center, or just stay in and relax at the fabulous Ayres Courtyard Grills, located right in the hotel! ... more   less 
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