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“All great” 5 of 5 stars
Review of Ontario Airport Inn

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Ontario Airport Inn
2.0 of 5 Hotel   |   1801 East G Street, Ontario, CA 91764   |  
Hotel amenities
Ranked #15 of 41 Hotels in Ontario
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“All great”
5 of 5 stars Reviewed September 1, 2014

Nice clean room, friendly staff.
Wifi in rooms.
Microwave and fridge in room.
Good value for price.
Cant figure out what to type so im just typing 200 characters.
Continental breakfast include in price.

Stayed September 2014, traveled with family
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105 reviews from our community

Traveler rating
    49
    36
    8
    6
    6
See reviews for
32
23
14
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
hesperia, ca
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 28, 2014

This is my second stay at this propery, the first was nice, good room that was exactly what I had reserved, and that was only 3 weeks ago. But tonight I show up to find that the type of room I reserved was not available, and was told by the desk clerk that they do not guarantee rooms, that is not what the conformation letter states. Why then do you make reservations for a specific room when they can't keep their end of the bargain? I ended up on the freeway side with the noise in what amounts to a cave, that with all the lights in the room on, it's still too dark to read from the sofa. The sofa has no coffee table or lighting near it, and the only window is across the room, the desk is very small, which is the only table space in the entire room. This is a non'smoking room which I guess has what appears to be cigarette burns in the carpet. I took pictures of that and what looks like towel rack holders in the shower with no rack and a shower head sticking out of a hole in the wall without a cover. Come on a little maintenace goes a long way. To end this, so maybe I can become less infuriated at this place, I have to add that after telling the desk clerk of my displeasure with their customer service, he didn't even offer me a complementary cookie at check-in as they advertise. Darn and I still have 2 days left in this HELL hole.

  • Stayed August 2014, traveled solo
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2014

We really just needed a place to stay that wouldn't break the bank. This fit the bill just fine. Hotel is well maintained but certainly not modern. Comfortable beds and a great breakfast to start the day. Staff was very helpful and acted like they were glad you came. Didn't get that at all the hotels we stayed at on this trip. All in all I would stay there again if I was in the area. I certainly wouldn't make a special trip to get there but that wasn't why we were there.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idyllwild, California
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 8, 2014

Wife and I needed a motel that would allow us to park our car for a two week vacation to Cape Coral,Fl. We picked this out of a list on some travel site. The choice could not have been better.Clean rooms ,great service,and an excellent breakfast before our flight. There was a shuttle to and from the airport ,and our car was kept in a secured area for the duration! When I attempted to tip the shuttle driver for her service;she was reluctant to take it !
My only complaint was that this motel does not have a sister property near the LAX;too bad!
If anyone needs a stay in the Inland Empire of San Bernadino area STAY HERE !!

Room Tip: Use this hotel for all business travel to Ontario as they offer a business rate !
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idyllwild, California
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 8, 2014

We were flying to Florida for a family get together. We were driving to the airport and needed to park the car for 2 weeks, plus our flight was at 6:30 am and we had to drive 2 hours to get there. We were traveling with a young grandson and that was way to early to get him up. We happened upon the Ontario Airport Inn and was delighted with the price and the fact that they had a free park and fly lot. The room was spacious and clean. The beds were very comfortable. They provided a wake up call and free shuttle to the airline. Included was an upscale continental breakfast that include hot freshly made waffles and this was at 4:45 am. We called them when we again landed in Ontario and they picked us up quickly and drove us to our car. Staff was very courteous and we have already recommended this hotel to some of our friends.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milpitas, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2014

This is the worst hotel I have ever been to. I travel a lot and stay in many hotels every year. This is by far the worst hotel ever. During my stay, with my children, we were not allowed to use the pool had the gas cut off for the BBQ, and had an employee press his face to the glass and look into my room while my children were in their bathing suits. DO NOT STAY HERE!!

Room Tip: Best tip I could give you...don't stay here!
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed August 6, 2014

Recently stayed for family reunion. Other family members stayed in more expensive lodging. This place was prefect. Clean, quiet, friendly staff, and comfortable. And they had continental breakfast. The memory foam mattress was a first for me very comfortable.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ontario Airport Inn

Address: 1801 East G Street, Ontario, CA 91764
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Ontario
#9 Romantic Hotel in Ontario
#15 Business Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ontario Airport Inn 2*
Number of rooms: 187
Official Description (provided by the hotel):
Located between Los Angeles and San Bernardino, Ontario Airport Inn is a welcome oasis in the fast developing city of Ontario. Conveniently located along the I-10 off the Vineyard Ave. exit, you'll be minutes away from the Ontario International Airport, the Ontario Convention Center, Ontario Mills Mall and the new Citizens Bank Arena. Our guestrooms are designed with your comfort in mind and now feature our brand new 40” LCD TV’s with High Definition channels. Our facilities include a large outdoor heated swimming pool, two guest laundries and 24 hour coffee and hot chocolate. As our guest, you'll be able to select from several room types ranging from Deluxe Kings to our Executive Balcony guestrooms, overlooking our beautiful courtyard and Olympic size swimming pool. You'll be assured of a restful night on our Stearns & Foster Tempur-pedic and Serta memory foam beds. ... more   less 
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Also Known As:
Ontario Airport Hotel Ontario

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