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“GREAT GREAT Service and much better than looks.” 4 of 5 stars
Review of Ontario Airport Inn

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Ontario Airport Inn
2.0 of 5 Hotel   |   1801 East G Street, Ontario, CA 91764   |  
Hotel amenities
Ranked #12 of 41 hotels in Ontario
cleveland ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“GREAT GREAT Service and much better than looks.”
4 of 5 stars Reviewed July 10, 2013

This hotel is much much better than pictures look. Hotel staff is extremely courteous, the shuttle service cannot be beat, the rooms are standard but comfortable. The price is exceptional. While I have stayed in more elegant rooms, I have never had the service I experienced while at the Ontarion Airport Inn. I left my Kindle Fire in the room and was distressed over it. Sat- the general manager- was EXTREMELY helpful, nice, warm and comforting, He mailed my kindle back to me C.O.D. , and called me from the PO to see what type of mailing I preferred. Such a nice man! I would stay at this hotel over any offered in the area any time. The warm cookies upon checkin are a nice treat as well.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Temecula
Top Contributor
60 reviews 60 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 8, 2013

Spacious room and comfortable bed and bedding. Family style restaurant in hotel serves breakfast, lunch and dinner. Very helpful hotel staff. Shuttle service takes you to local mall and restaurants. This is a great value hotel.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton Harbor, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 21, 2013 via mobile

Dont look at the old photos on here. the hotel has had a lot of renovation since some of those pictures. This place has everything! Beautiful spacious meeting space for events and meetings. Great private pool area. Great restaurant and service. The rooms are very nice, clean and updated. The bed was like sleeping on a cloud! Highly recommend this hotel! The staff loves their jobs and you can tell by their great service!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2013

My husband and I flew into Ontario for an overnight stay. After an action-packed day at a park celebrating our granddaughter's 6th birthday after a long flight from Texas, it was a blessing to stay at such a comfy, clean and modestly priced hotel.

The staff were very friendly, including young person who took us to airport. We got cookies, nice TV and appreciated well-appointed bathroom, including shoe shine wipes. Enjoyed pool and well kept grounds.

Definitely will come back!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa
Top Contributor
90 reviews 90 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 29, 2013

My wife and I had to catch an early morning flight out of Ontario back to Tampa and picked this hotel based on reviews and price. It is a DEAL. Very clean room and friendly front desk staff. You don't generally find the upgrades that this hotel offers at the price. The big flat screen TVs along with the excellent shower and cookies from the front desk are enough to make this hotel a winner but at the $60 rate how could you go wrong. The security staff drove us on the hotel's shuttle bus to the airport at 4AM to catch a flight-wonderful, friendly driver, just another great feature this hotel offers. This might just be the the best hotel for the price in California.

Room Tip: Pool side rooms are away from the freeway and are very quiet-they also have a very nice gas bbq gril...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

I've used this hotel a handful of times to attend seminars in the area. I live in Orange County, so I prefer to drive up the day before so I can sleep in and not have to deal with traffic - it's worth $60 to me. The rooms here are clean, the staff is nice, and the free breakfast has a variety. I plan on staying again on 4/16.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
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Victoria BC
Top Contributor
79 reviews 79 reviews
35 hotel reviews
Reviews in 44 cities Reviews in 44 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed March 3, 2013

I wasn't too optimistic about this place, but it was much nicer than I expected -- once I got past the bullet-proof glass separating the desk staff from the clientele. I mean, there's not much around -- the only real reason to stay here is if you are flying in or out of the Ontario airport, and it's a fairly typical motel. But I would give it 3.5 stars if I could figure out how to do half stars in my ratings.

There is a business centre, a small buffet breakfast with fresh fruit and waffles you make yourself, and a free airport shuttle. Breakfast starts at 5am, which is great for early fliers. Staff were very friendly and helpful. We were disappointed that the outdoor pool is not heated, and there is no hot tub. Good value for money.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ontario Airport Inn

Address: 1801 East G Street, Ontario, CA 91764
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Ontario
#6 Romantic Hotel in Ontario
#15 Business Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ontario Airport Inn 2*
Official Description (provided by the hotel):
Located between Los Angeles and San Bernardino, Ontario Airport Inn is a welcome oasis in the fast developing city of Ontario. Conveniently located along the I-10 off the Vineyard Ave. exit, you'll be minutes away from the Ontario International Airport, the Ontario Convention Center, Ontario Mills Mall and the new Citizens Bank Arena. Our guestrooms are designed with your comfort in mind and now feature our brand new 40” LCD TV’s with High Definition channels. Our facilities include a large outdoor heated swimming pool, two guest laundries and 24 hour coffee and hot chocolate. As our guest, you'll be able to select from several room types ranging from Deluxe Kings to our Executive Balcony guestrooms, overlooking our beautiful courtyard and Olympic size swimming pool. You'll be assured of a restful night on our Stearns & Foster Tempur-pedic and Serta memory foam beds. ... more   less 
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Also Known As:
Ontario Airport Hotel Ontario

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