We had our relatives book this hotel for us, so we had no idea what it would be like, we got here and the outside is very nice and clean. We are staying for a week this is our third day and I felt like Ishould write a review, anyway.. we got here and they told us there were no rooms but on the smoking floor it wouldn't have been that big of a problem except we have a infant.. we got the keys and went up there, it was so hard to breathe for someone who's never smoked in their life.. so we turned on our fans and tried airing everything out, didn't work.. they told us that there were two rooms that might be available in the morning and to call them, we did and they told us they did not have them that we had to stay in the smoking room. the pet fee is outragous.. it was $300 for two small dogs a dashound and a small terrier mix mutt.. you aren't aloud to take the elevator with the dogs and they are my 71 year old grandmothers and she has to walk down three flights of stairs
to take them out. Last night me and my mother were taking the dogs out and we carried my son in his stroller all the way down the stairs and a police officer told us we had to go a different way and made us carry the stroller and the two dogs back up and go to the opposite end of the hotel. The manager told us it was a domestic dispute.. but I have never seen crime scene tape used in a domestic dispute. There is obviously unsafe activity going on.
My feet are black by the end of the day because the carpets so disgusting..
The microwave plate isnt even the right one for this microwave.. so it doesn't spin and your food doesn't cook.
The front desk people aren't overly welcoming, they aren't exactly rude either.. we asked for towels and they told us they were all dirty.
And the people are so loud, it currently sounds like someone's playing the drums and later in the evenings it's drunk and loud men.
They don't keep their breakfast stocked and there's never anyone to ask to refill it at the desk.
This isn't the worse hotel I've ever stayed in.. but, it's not the best.
If I HAD to stay here again I would, but I will try to avoid it at all costs.
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- Also Known As:
- Extended Stay America - Ontario Hotel Ontario
- Extended Stay Ontario
- Ontario Extended Stay