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“Not you typical Marriott” 3 of 5 stars
Review of Fairfield Inn Ontario

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Fairfield Inn Ontario
2.5 of 5 Hotel   |   3201 East Centrelake Drive, Ontario, CA 91761   |  
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Ranked #19 of 41 Hotels in Ontario
Arroyo Grande, California
Top Contributor
68 reviews 68 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Not you typical Marriott”
3 of 5 stars Reviewed March 14, 2013

This place is pretty much a no frills hotel, outside rooms similar to most Motels 1st floor is right on the parking lot. Price was good for a one nights stay but would not recommend for a longer stay or vacation.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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121 reviews from our community

Traveler rating
    24
    60
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    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 8, 2013

We were a little wary of staying at this hotel when we pulled in since it was located so close to the freeway but it was the city we needed to be in (Ontario) and the hotel was a Fairfield by Marriott afterall so we entered and I am happy to say that we were pleasantly suprised.

Room, Sleep and Beds
You can tell the hotel is older but it is clean and looks well maintained. I'm pretty nitpicky about cleanliness and this property was definitely cared for. The room was fairly basic with updated decor so pleasant but no "wow" factor which was perfectly fine by me.

I don't always sleep well even at home (with earplugs, white noise and a sleep mask). So, being away from home and seeing the freeway so near the hotel I was pretty worried. It was quite loud when we got out of the car so I thought to myself, I guess I won't be sleeping. However, once inside the hotel it wasn't nearly so loud and I ended up sleeping well (I did have my earplugs in though). Now you are going to think I'm totally neurotic, and you're probably right, but I also bring my own 2 pillows when we travel in our own car. So I had lugged them along on this trip for the previous 3 Marriott's we stayed at and brought them into the room here as well. However, after trying out the pillows at this hotel I found them really comfortable so didn't bother to unpack my pillows. The hotel pillows were firm but not too firm and in the end, I really wanted to find out where they got them because I liked them that much and thought I might replace one of mine with one like they had at the hotel! Ok, enough about my sleep neurosis. :D

Breakfast
It was AMAZING! Hard boiled eggs, waffles from a batter dispenser and nifty waffle maker with timer so you know when they are done, 2 kinds of yogurt (activia and yoplait light), 2 kinds of breakfast sandwiches (regular and reduced fat), fresh whole fruit (apples, bananas) cereal, toast, bagel, pastries, coffee, tea and 2 juices. The lady that kept the breakfast items stocked and breakfast area cleaned was so nice and did such an excellent job. I was really, really impressed and tipped her!

Service
Front desk staff were friendly, efficicient and helpful. The breakfast lady I already mentioned was fantastic. They had cookies available in the afternoon which was really nice.

Location
So as you already know it is near a freeway. It is also located in a business district so not much directly around the hotel but business bldgs. but there was plenty of good restarants and shops close by so this isn't an issue if you are staying longer than an overnight.

Unlike most Marriott's, this hotel does not have a gym on site but if you ask the front desk, they will give you a paper with directions to a local gym close by that you can get a complimentary pass to visit during your stay.

I would definitely stay here again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monroe, Wisconsin
Top Contributor
51 reviews 51 reviews
4 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 6, 2013 via mobile

I have always been a fan of Marriott Hotels and for a good reason. The room was very nice with a beautiful view of the mountains. I would suggest a room on higher floors so you have inside room entry. Their breakfast was a very good continental style breakfast that met our needs. The only downfall is finding the hotel.

Stayed March 2013, traveled with family
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Houston, Texas, USA
Top Contributor
152 reviews 152 reviews
89 hotel reviews
Reviews in 94 cities Reviews in 94 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed February 28, 2013 via mobile

I stayed at this hotel for one night, but I wish I was there for a week. The associates were great, bed was amazingly comfy, Internet was fast, tv was great, the hotel was quiet and clean. This is what a hotel should be like.
If you arrive or depart from ONT airport, the hotel gives your voucher for the taxi ride (all of 5 minutes). That's a nice extra perk. If I'm back in Ontario, this is my choice.

Stayed February 2013, traveled on business
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Mira Loma, California
Top Contributor
80 reviews 80 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 11, 2013

Check in was super fast and easy. Great front desk crew throughout our stay. This facility has been rehabbed and has really improved the breakfast area with loads of extra room and seating.
The rooms have been rehabbed as well and are extra clean. Extra security provided with having to use your room key to get the elevator to operate. Bed was very comfortable with plenty of pillows. Breakfast was provided at no extra charge and was of good variety of food. Check out was very easy and fast. Parking was plentiful. Hotel is easy to find off of I-10. Hotel pays for taxi from Ontario airport.

All in all a very good stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lehi, Utah
Top Contributor
70 reviews 70 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 6, 2013

This property was a little difficult to find, but very enjoyable. Despite being very close to the freeway, we weren't bothered by noise. It is an older property, but the rooms had been updated, and were very comfortable and clean. The staff is very friendly. My only complaint is that the halls are all outdoors, and the only elevator is at quite a distance from our room, so we just carried our luggage up the stairs that were more conveniently located to the third floor. I much prefer interior corridors. Still, that wouldn't stop me from staying here again if I was in the area. It was very convenient to the Convention Center, where we were going for a show. Good breakfast, nice breakfast room.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2013

My daughter and i stayed there the day before we returned home, and wanted to get to the airport quickly. It was convenient, clean and very nice rooms. The bonus is the fresh cookies they bake and keep by the front Desk. The staff were great, and we had a wonderful stay.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Ontario

Address: 3201 East Centrelake Drive, Ontario, CA 91761
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 41 Hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Ontario 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Fairfield Inn - Ontario is your Southern California business and vacation hotel, delivering extended stay amenities, friendly service and a central location to Ontario Airport, Ontario Convention Center, Ontario Mills Mall, and the California Speedway. ... more   less 
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Also Known As:
The Fairfield Inn - Ontario Hotel Ontario
Fairfield Ontario
Ontario Fairfield Inn

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