Overall, I would not recommend this hotel for Families the following reasons: check in time is 3 p.m., we arrived at 3:30 but were told that they were fully booked and the only room left was a smoking room. There were less than 10 cars in the parking lot. We booked through Priceline. They told us to be sure we specify with Priceline to get a non-smoking room next time. Of course, Priceline says the same thing, we need to specify with the Hotel. The front desk person was apologetic and offered us an upgrade to a presidential suite for $30 more. We declined the offer. The hotel has outdoor corridors. The room itself was like a standard motel room. We had a view of the parking lot. The door had a big enough gap that I could see outside. Needless to say, we did not feel very safe. The pool was poorly maintained. It was dirty, we saw garbage, hair, dust floating in top of the pool. We had to pass by some broken furnitures which were placed by the laudry room on our way back to our room from the pool. The next morning when we checked out at 10 a.m. and again there were less than 10 cars in the parking lot. I can't understand how this hotel be rated as 3 stars on Priceline. I've recommended Priceline to frieds and family in the past but now I am really hesitate to do so anymore. I guess you really got to be careful when using Priceline as you may end up in a Motel 6 like room that's been rated as 3 stars. I think if you were a business traveller then this hotel may be acceptable for you as they do offer free breakfast, free wi fi, free parking, and free happy hour drinks. As a family travelling with 2 young children, all we care about is safety, cleaniest of the room and pool.
- Official Description (provided by the hotel):
- Best Western InnSuites Hotel & Suites Airport/Southern California nestled in the suburbs of dynamic Los Angeles, features newly refurbished Studio InnSuites and two-room Executive/Family Suites plus romantic Presidential Jacuzzi Suites. Whether you are a frequent guest or this is your first visit to InnSuites Hotel & Suites, it is InnSuites' commitment to provide the exceptional value, service, and “Home Suite Home” facilities you expect when you travel. We invite you to enjoy a complimentary hot California breakfast buffet featuring healthy fruit, cereal, scrambled eggs, tasty sausage, potatoes, biscuits, gravy and homemade Belgian waffles, plus free Hi-Speed internet along with a free afternoon social hour to relax and meet new friends. ... more less
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- Also Known As:
- Best Western Plus Innsuites Airpark Ontario Hotel Ontario
- Best Western Plus Innsuites Airpark Ontario Hotel And Suites
- Best Western Ontario
- Ontario Best Western