We just came back from a 3 nights stay at the Sheraton Ontario. We were at the executive level. The rooms were clean and comfortable.
We enjoyed the breakfast every morning. The food was good and having the club lounge just a few feet from our room was great.
The lady was really nice and every morning we were greeted with a huge smile and a cheerful good morning.
The hors d'oeuvres were not that fantastic but overall not bad. Service here was very good too. I asked for crackers and the lady rushed downstairs to bring me back some.
Although there was a big wedding and a class reunion, we never suffered from the noise. I am very picky on noisy hotels and in this case, I have nothing but good comments.
The bed was fine although a bit hard for us. We are the kind who travel with a feather bed...
When we arrived the AC was too cold and the command panel on the unit did not respond. We called the reception and a maintenance tech was here in minutes. To tell us that the command panel in on the wall and the one on the unit is disabled. Duh ;)
He spent time to show us how it works.
Overall, everyone we met at the hotel was friendly and eager to make our stay enjoyable.
Parking was easy and free. We did not use the pool.
One time we thought about going to their restaurant but the room was empty and we decided to go out.
The cherry on the cake: we paid with Starwood points and the whole stay was free.
If we ever have to come back in the area, we'll stay here again.
- Official Description (provided by the hotel):
- Located in the heart of the Inland Empire, we are within walking distance of popular shopping and tourist attractions and just minutes away from the Ontario International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Ontario
- Ontario Sheraton