We stayed at the Holiday Inn & Suites in Ontario CA recently and it was ridiculously fantastic. Jeffery checked us in early and super fast!! We were upgraded to a fantastic suite and the room was spotless and the bed was awesome. There is a choice of pillows, soft to firm so everyone can rest comfortably. I witnessed one of the housekeeping girls go out of her way to make sure that a couple was being tended to at the front desk when she was on her break! My company has used the hotels conference rooms for meetings and the experience was great.The breakfast at the hotel was perfect, plenty of choices. Monique made sure all of this happened for me and my husband. Our checkout experience was just was awesome as our check-in. Thanks Holiday Inn. You guys ROCK!!