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“Good food//// great remodel” 4 of 5 stars
Review of Panda Inn Restaurant - Ontario

Panda Inn Restaurant - Ontario
3223 E. Centrelake Dr, Ontario, CA 91761-1214
+1 909-390-2888
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Ranked #9 of 288 Restaurants in Ontario
Certificate of Excellence 2014
Price range: $10 - $30
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner, Lunch, Reservations
Dining style: Casual Elegant
Cross street: Guasti
Description: Panda Inn is a leader in upscale Chinese cuisine. The restaurant was established through the vision of Andrew Cherng, founder and chairman of parent company Panda Restaurant Group, and his father, Master Chef Ming-Tsai Cherng. The concept remains simple - to introduce regional Chinese cooking to a local audience. Today, Panda Inn carries on that tradition in a more casually sophisticated setting, practicing the Chinese art of balancing a mixture of tastes and textures in each entree to delight the senses.
Los Angeles, California
Top Contributor
65 reviews 65 reviews
40 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Good food//// great remodel”
4 of 5 stars Reviewed March 15, 2013

We were pleasantly surprised to see the newly remodeled restaurant. We have also enjoyed the traditional chinese food and great service at a good price.

Visited March 2013
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70 reviews from our community

Visitor rating
    39
    16
    8
    6
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
15 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“First visit to a real Panda Restaurant”
4 of 5 stars Reviewed March 8, 2013

The service was a little slow but the food was excellent! From what I could tell, the restaurant had just re-opened after a rennovation so not sure if they were short staffed or what.

I'm from Northern CA and we don't have Panda Inn's, only Panda Express so this was a nice treat to sit down and get served the food. The food is actually MUCH better tasting than the Panda Express fast food model where I live.

The meal ended with a white chocolate dipped fortune cookie. It was quite nice and I would definitely go here again should I find myself in Ontario.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upland, California
Contributor
11 reviews 11 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
“Best in town.”
5 of 5 stars Reviewed March 6, 2013

Great place. We had our 50th wedding anniversary party there, and it's a go to for other celebrations. The food is wonderful and staffed well.

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, CA
Senior Contributor
49 reviews 49 reviews
32 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
“The best Chinese food!!!”
5 of 5 stars Reviewed February 23, 2013

The Panda Inn in Ontario, CA is a wonderful restaurant in so many ways, The food is excellent, the staff is extraordinarily polite and efficient, and the ambience can't be beat.
The menu choices are unlike most Chinese restaurants. The Honey Walnut Shrimp is a must and the Upside Down Noodles are wonderful.
Be sure to call ahead for reservations as the place is always packed.

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Palm Springs, California, United States
Top Contributor
200 reviews 200 reviews
168 restaurant reviews
Reviews in 77 cities Reviews in 77 cities
159 helpful votes 159 helpful votes
“A 3 star experience with a 5 star response”
3 of 5 stars Reviewed February 22, 2013 via mobile

I stopped for what was a very late lunch, arriving at 3pm and being seated in what was not a terribly busy dinning room in the newly remodeled Panda Inn. After a few minutes our server, Terry, brought menus. I told him to immediately place an order for the bowl of won ton soup, and we would finishing ordering after looking at the menu. Our server returned with water and hot tea and we ordered the Mu Shu shrimp appetizer and the spiced short ribs. It was easily 15 minutes until he delivered the soup and dished us each a cup of soup. The soup was luke-warm at best and was still tasty. Following a next wait of close to 20 minutes we saw neither the appetizer or entree dish and I sought out the manager, Jane, explained about the cold soup and no food. Shortly she and Kelly appeared with the two remaining dishes. We found the short ribs to be barely warm and they certainly did arrive as if they delivered as a hot dish just coming from the kitchen. The moo shu also not warm. This offered to Jane when she returned to check on us. She offered to remake the Mu Shu and we declined. After we finished and some plates removed by a bus person our server was no where to be found to ask for a check. We asked another server to locate Terry for us. This other person returned the check to the table. Jane had chosen to comp the entire meal which was the 5 star response one expects of the caliber restaurant the Panda Inn is. They did the right thing to turn around what was I am sure is not a typical customer experience. I will be back.

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