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Ayres Inn & Suites at the Mills Mall: Traveler Reviews

2.5 of 5
4395 E. Ontario Mills Parkway, Ontario, CA 91764
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Ayres Inn & Suites at the Mills Mall
Ranked #6 of 42 hotels in Ontario
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149 reviews from our community

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Traveler rating
    86
    44
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    5
Date Rating
Cherry Hill NJ
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Nice...”
4 of 5 stars Reviewed February 27, 2013

Nice hotel! Checked in late on Sat., person at desk not on point. Never seen a credit card like mine before. Chase slate...thank God someone was in back to him. But all and all a really nice room!! Executive room. Great view of mountains!!! Breakfast was good, room could be larger. Rooms very clean and kept nice. Would stay again if ever in that area.
One night did call down for flatware. Was told no one to bring up, all on lunch. This was 10pm. Would have been nice to offer to bring up when free. Called about an hr. later and someone did bring up.

Room Tip: Get room in back of hotel...great view.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sunmon about Ayres Inn & Suites at the Mills Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
“Good place to stay....”
4 of 5 stars Reviewed February 24, 2013

This was my first stay here and overall I was impressed. The room was very nice (Room 402),. The walls were not paper thin as most hotels so I didn't have to worry about the noise next door. Front Desk staff was very friend, professional and accommodating. Had a coat hanger that broke but that happens. Can't blame it on the staff.
Only drawbacks were one wake up call deleted out of the system, and the fact that they charged 4.00 for a standard 1.00 bottle of water!!!!
The breakfast was good, but I think the size of the area is too small and the layout could be done in a more flowing way. People have a bad habit of standing and blocking the area while waiting for their bagel, etc. to toast..and it obstructs everyone else, (and naturally they oblivious to it). Perhaps, expanding the area, and setting it up so where the eaters progressed down the line, would work easier in this situation. All in all..not a bad place...I'll be back.

Room Tip: DO NOT DRINK THE BOTTLED WATER IN THE ROOM!!!! THEY CHARGE 4.00 for a small bottle of water! Go acr...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 19Echoes about Ayres Inn & Suites at the Mills Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremerton, Washington, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Great Location to Airport, and NHRA Winternationals at Pomona”
5 of 5 stars Reviewed February 19, 2013

My wife booked the Ayres Inns & Suites for my trip to the NHRA Winternationals. Great location, great amentities, and overall a great two nights of sleep. Will definitely return when we head south to the races again. Hotel was spic and span, quiet, and convientent to freeway and places to eat.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mike H about Ayres Inn & Suites at the Mills Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“"Great Value"”
4 of 5 stars Reviewed February 5, 2013

Stayed here for only one night...It was me and my daughter. When we initially got into the room, there was a faint odor; luckily there was a helpful staff member with a can of disinfectant spray. The room was clean and nicely decorated. There were some things that seemed a little quirky. For example, one the toilet paper rolls would not stay on the holder and the bathroom door would spring open all the way unless you shut it (make sure the lock catches), this made things difficult if your family is coming in and out of the room. BUT.... the breakfast provided was FANTASTIC!!!! It was by far, the cleanest breakfast buffet I have seen in a hotel and the food was fresh and filling. I would stay at this hotel again...and it doesn't hurt that it is near the outlet mall. ;)

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stacey F about Ayres Inn & Suites at the Mills Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phoenix az
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Great location, great bed!”
5 of 5 stars Reviewed February 3, 2013

No complaints for this hotel. Beautiful room, comfy king bed, good shower, big vanity, flat screen tv, all around excellent stay. Easy on-off freeway, restaurants and shops within walking distance. Would def stay here again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Ayres Inn & Suites at the Mills Mall

Also Known As:
Ayres Inn & Suites At The Mills Mall Hotel
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Address: 4395 E. Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Ontario
#10 Family Hotels in Ontario
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you can engage in some retail therapy at the renowned Ontario Mills Mall or partake in any of the various activities at the Ontario Convention Center. And you’ll be happy to know Ontario International Airport is just a short drive away! ... more   less 
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Ayres Inn & Suites at the Mills Mall
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