I've stayed here in the past when the hotel was an Ayres hotel (and I submitted a previous great review), and I was always pleasantly surprised by how nice it was for the price. This was my first visit after the change in ownership, and I can already see that things are subtly changing, and not for the better. The staff was not as friendly or helpful as on other trips; the people at the front desk just seemed bored and bothered. The complimentary hot breakfast of the past has been replaced by a $5 hot breakfast or a free continental breakfast, which now consists of hard boiled eggs and stale baked goods. When we ate breakfast this time, the dining room was dirty. Ick. And the property just didn't seem as well-maintained: carpets were not well vacuumed (and I'm a stickler for clean carpets), our room air conditioner rattled, and the place just seemed a little down-on-its-luck. I hope this is just a temporary slip, but I'm really afraid this is the beginning of a downhill slide.
- Official Description (provided by the hotel):
- The new Red Lion Hotel Ontario Airport combines the comforts and conveniences of home with the warm hospitality. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Red Lion Hotel Ontario Airport are impeccably appointed with a full suite of complimentary amenities including flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning, you will start your day right with our complimentary continental breakfast. Our convenient Ontario, CA location means you can engage in some retail therapy at the renowned Ontario Mills Mall or partake in any of the various activities at the Ontario Convention Center. ... more less
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- Also Known As:
- Ayres Boutique Suites Ontario Airport Hotel Ontario
- Ayres Boutique Hotel Ontario Airport