We recently stayed at this hotel for a company function. Everything was nice, from the desk staff to the room, to the breakfast. I would recommend this hotel as it has everything you need in a hotel.
The room layout was spacious. The bed and pillows very comfortable. The TV's have sleep timers. The breakfast was very good: there was an omelet station, a wide variety of breakfast meats, and even fresh made french toast. A friend of mine used their airport shuttle and said it was fine.
Overall, this was a very good hotel.
Maybe because my expectations were high, knowing it was an Embassy Suites, but there were two minor areas (and yes I know I am being extremely picky here) that kept me from rating this excellent.
The first one was the water pressure in the shower. The walk-in shower was big (by hotel standards) and had nice amenities. The shower head was one of those rain shower heads. Before entering, we were thinking how nice it will be to relax in the shower. As my wife entered the shower, the water had no pressure. Exaggerating here, it felt like you had to run around the shower to get wet. It took twice as long to take a shower here than at our house. Usually it is the other way around.
The second one was the Manager's reception. It was poorly marked in my opinion. There was a sign at the end of the bar showing what drinks were available. Unlike previous reviews, I never did see any appitizers. There was some food at a separate counter of the bar area, but nobody was there and nothing was marked. It could have been due to the event going on and the number of people that were in the bar area (some not hotel guests). It would have been nice to enjoy all of the things that come with staying at an Embassy Suites.
If they changed the shower heads to increase pressure and marked the Manager's reception better, this would be rated an excellent choice.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more less
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- Also Known As:
- Embassy Suites Ontario-Airport Hotel Ontario