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“friendly” 5 of 5 stars
Review of Quality Inn Ontario Airport Convention Center

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Quality Inn Ontario Airport Convention Center
2.0 of 5 Hotel   |   514 N. Vineyard Ave, Ontario, CA 91764   |  
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Ranked #12 of 41 Hotels in Ontario
houston
1 review
1 helpful vote 1 helpful vote
“friendly”
5 of 5 stars Reviewed April 5, 2010

The staff expecially the manager was really nice and helpful giving me tips how to get around the breakfast was very tasty
i would recommend this hotel 100%

  • Stayed April 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmca653, Sales Manager, Ruth at Quality Inn Ontario Airport Convention Center, responded to this review, April 8, 2010
Thank you for your kind compliment. We are pleased to hear that you enjoyed the breakfast and also able to met our GM which she actually likes to give guests good suggestions on where to go or to dine in.We are looking forward to see you on your next visit to Ontario.
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69 reviews from our community

Traveler rating
    37
    23
    5
    1
    3
See reviews for
13
20
4
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
San DIego, CA
1 review
5 of 5 stars Reviewed June 17, 2009

The front desk lady acknowledged and greeted my husband and I entered the lobby to check in. She let us know about the about breakfast in the morning and let us know that they were available to help us with any questions and /or concerns. She had a very pleasant and welcoming manner.

She had a very helpful staff member named Hilda Barbosa show us where our rooms would be and with a very genuine attitude and smile, she took us there right away. She showed us where to park closer to the rooms and where the nearby restaurants for the kids were. This was a very It was impressive and pleasant experience.

The rooms have been clean, with some extra touches which, though small, were unexpected for an economy hotel. Water bottle, toothbrushes, and some other emergency toiletries. The fact that there was a refrigerator and microwave in the room made it very nice for the kids to stock up their favorite stuff.

Our entire family loved the fact that there was the extra nice touch of a down comforter and pillows on all of the beds. We were able to rest comfortably the nights we were there.

The cleaning staff we're amazing. We requested extra pillows and some extra towels and we received everything within a few minutes and with a very pleasant attitude. We weren't made to feel as if we were interrupting or bothering them.

We will definitely be returning during our summer vacation.

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
1 review
5 of 5 stars Reviewed November 14, 2008

I’ve stayed in the best and worst of hotels, the expensive and the cheapest. My traveling takes me to some parts where there are not too many choices for hotels. This Quality Inn is one that stands out. I plan to return several times over the next 1 ½ years on business Trips. Here’s why.

The front desk lady acknowledged and greeted me as I entered the lobby to check in. It was impressive. She wanted to be sure I knew about breakfast in the morning. This is a greeting you rarely see any more.

I could tell it was an older hotel by the age of the outdoor utility door frames and the elevator. The outside entrances were another clue. I wasn’t expecting much. What a surprise. The room was well furnished and up to date. The furniture, mattresses, bedding, carpet, wall vinyl, floor tile, mirrors, vanity, drapes, shower curtain, all appeared to be new.

Breakfast was very nice. There were all kinds of breakfast items to choose from. The food and area looked very nice.

That evening I had trouble printing a document in the business center. Before I knew it, there were four ladies assisting me in my dilemma. Later, I discovered they were the front desk manager, hotel computer guru, general manager and the owner.

This hotel is not “just another hotel on the side of the road”. The clean, well furnished room and gracious staff made it one of the overall best hotels I’ve stayed at. This comment is the best way I know to thank the owner and staff for doing what they do.

  • Liked — Personal attention by staff, free internet, up to date rooms, close to airport
  • Disliked — outside entrances, slow elevator
  • Stayed November 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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QualityOntario, General Manager at Quality Inn Ontario Airport Convention Center, responded to this review, December 4, 2008
Thank you for your kind compliments about our hotel. We are glad to have you as our guest and we always will welcome you. Please contact me when you are planning to return so I can thank you personally.
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PNW
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 6, 2008

We have stayed here twice, and it has been a very pleasant experience both times. Our daughter attends one of the Claremont Colleges, and rooms were available here when they were all booked closer to the colleges. And since we are leaving to/from the Ontario airport the location worked for us.

The rooms have been clean, with some extra touches which, though small, were unexpected for an economy hotel. Water bottles, for instance, in the room when we arrived plus a toothbrush, and some other emergency toiletries. There was a refrigerator and microwave in the room. The service has been very good, the breakfast area pleasant with standard continental breakfast fare.

It is quite close to the airport and has a free shuttle to and from. Our kids enjoyed the pool.

We will definitely stay here again.

  • Liked — Convenient and clean.
  • Stayed May 2008, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityOntario, General Manager at Quality Inn Ontario Airport Convention Center, responded to this review, December 6, 2008
Thank you very much for your kind complimnet. We are very please that you choose our hotel for your stay while you 're visitting your daughter in Clarmont Colleges. We're committed to total guest satisfaction, and look forward to your next visit.
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California
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 13, 2007

We stayed here in July, 2006 and again in August, 2007. Check-in was smooth, continental breakfast was tasty, and they even printed out our boarding passes for our airline so we got in the A boarding group. They have a prompt airport shuttle as well. Room was nice and clean. The only complaint we had was the tub did not drain too fast and we heard from other people staying here that they had the same problem. However, this would not prevent us from staying here again.

They have a Denny's in front that is a convenient place to grab a bite late at night.

  • Stayed August 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Ontario Airport Convention Center

Address: 514 N. Vineyard Ave, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 41 Hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Ontario Airport Convention Center 2*
Number of rooms: 124
Official Description (provided by the hotel):
The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. ... more   less 
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Also Known As:
Quality Inn Ontario Airport Hotel Ontario
Ontario Quality Inn

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