The morning of our arrival at a competitors hotel I was called and asked if we (group of 9 rooms) would consider moving to Comfort Inn and Suites as they were oversold due to guests extending their stay. I was concerned as we tend to have a loud and rambunctious group. We stay up and play poker to all hours of the morning and have plenty of fun. With a bit of trepidation and assurance they had been warned I agreed.
Immediately upon arrival I knew I had made the right decision. The young lady checking us in had a fabulous sense of humor and dealt with my demanding brother beautifully. She had us in stitches and it only got better from there. Every single employee from desk staff to cleaning staff were pleasant. I mentioned to Leo (a front desk clerk) how impressed I was and his response was...It's because we enjoy coming to work and we all want to do a good job for our manager. She's told us to treat each guest as if they were a guest in our home. Well, let me share with everyone that they definitely made it feel like home to us.
Thank you for being such a great manager.
Thank you for following such a great example.
All of you personally and the hotel can only get better
- Official Description (provided by the hotel):
- Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more less
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- Also Known As:
- Comfort Suites Ontario Airport Hotel Ontario