We chose to stay at the Comfort Suites Ontario Airport because of the reviews we read on tripadvisor, almost all of which were above average. We decided before the trip that since there were three of us we would book two rooms and two of would share one room since it was just one night. When we checked in and asked the woman(Joan) at the front desk if we could get two Queen beds in one of the rooms we were told we couldn't change our rooms because we didn't book directly with them. Joan refused to help us with the room situation until we canceled our reservation with Hotels.com and rebooked with her. We spent over thirty minutes checking in and felt like we were being punished for using Hotels.com, the Hotel is nice but I think we will use a different hotel next time. We also had a problem with the rain leaking in around the window.
- Official Description (provided by the hotel):
- Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more less
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- Also Known As:
- Comfort Suites Ontario Airport Hotel Ontario