We stopped over in LA for some shopping in Ontario CA and we (me & my daughter) stayed at this hotel. The hotel location was really great as the Ontario outlet mall was directly opposite & within walking distance (5-10 mins walk). The hotel also provides shuttle service to and fro to the mall. The hotel staff were always very courteous & obliging. One night, we left the mall quite late (yes, shopping wass great! in Ontario Mall) and it was already dark & also cold that time. We called for pick up and the shuttle came but missed us due to us being in the wrong location. We called them again and they came for us and I'm truly impressed by their service & commitment to provide good service. There were no grumbles nor sour face from the sweet lady 'driver' (sorry, forgot her name).
The rooms were clean & spacious, breakfast was included and it was value for money. The office/reception staff were obliging & courteous. Will definitely stay again when I'm at the Ontario Mall for shopping. The staff were really great!
- Official Description (provided by the hotel):
- Come home to the "Country" in this beautiful 115 room hotel with 34 suites. The interior is decorated in warm country decor with living room areas surrounding cozy fireplaces to sit and visit with friends or colleagues. The outside pool and whirlpool offer our guests year round California sunshine and our proximity to the Ontario Mills Mall, Auto Club Speedway and Citizen Bank Arena offers 200+ shopping, entertainment and dining options. Our staff takes pride in providing exceptional customer service to our guests offering a hot breakfast buffet, High Speed Internet, parking and shuttle service to and from the Ontario International Airport and the Ontario Mills Mall all free of charge. Whether you are traveling for business or pleasure, staying for one night or a week, we will provide you with the service and amenities that make you feel right at home. ... more less
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- Also Known As:
- Country Inn And Suites By Carlson At Ontario Mills
- Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
- Country Inn Ontario Mills