i was very dissapointed with the staff with inappropriate comments and unprofessional behavior. i stayed almost 11 days and by day 8-9 i was researching other places to stay. since i was on vacation and wanted to turn a uncomfortable situation into a positive one. i would not consider this the most welcoming environment for everyone. also the majority of the clients are 60 and up. there are numerous ways i felt this was not an inclusive experience.
the food is excellent and there are a few outstanding staff members and my massages were wonderful. the town of ojai is charming and the facility itself is very nice.
im an esthetician and worked in high end spas for years and was very surprised by my
experience. my previous background is in management and its painfully obvious that there needs to be some changes. i would never return to the oaks, or ever recommend it to anyone...there are alot of options out there.
- Official Description (provided by the hotel):
- Enjoy the all inclusive program of: Up to 16 exercise classes and fitness activities per day; Our 1,000 calorie-a-day spa cuisine food plan; Massage, facial, watsu, wellness services and more. Interesting evening programs. A visit to The Oaks is more than a spa vacation - it's a life affirming experience. The Oaks is mostly women who get a chance to leave the designer sweats at home; this is a place where you can let your hair down and take in all the positive, nurturing elements of a healthy lifestyle...from nutrition, to exercise, to attitude. ... more less
- Also Known As:
- The Oaks At Ojai Hotel Ojai
- The Oaks Ojai
- The Oaks Hotel Ojai