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Casa Ojai Inn: Traveler Reviews

2.5 of 5
1302 E Ojai Ave., Ojai, CA 93023
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Casa Ojai Inn
Ranked #7 of 10 Ojai B&B and Inns
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235 reviews from our community

Traveler rating
    86
    105
    31
    8
    5
See reviews for
Families
61
 
Couples
98
 
Solo
22
 
Business
20
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
chicago Ill
1 review
2 helpful votes 2 helpful votes
“Dirty dump Way over priced at $80”
1 of 5 stars Reviewed November 17, 2012

this Old hotel was better when it was best western it needs a good cleaning and new sheets and towels just not wort the $80 we paid
we were in a downstairs unit, and the noise from upstairs was very bad when we complained the manger could have cared less Love ojai hate this dump

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask bigbobbyz about Casa Ojai Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, MN
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Good choice”
4 of 5 stars Reviewed November 16, 2012

Spent one night last week and found the place very nice. Helpful staff at check in pointed us toward some trail options, part of our reason for visiting the area, and then to a favored restaurant. The room was clean and well appointed, one of their 'eco-rooms' aimed at an ecological position - liquid soap/shampoo dispenser, etc. (I always wondered what became of those used small soap bars; this seems like a good idea.) Continental breakfast was satisfactory. Price very reasonable. Located on east edge of town so not really walkable to eating spots.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Tom C for Ojai
Ask Tom C about Casa Ojai Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
1 review
“If you're sensitive to mold, don't stay here!”
3 of 5 stars Reviewed November 13, 2012

My partner and I chose this hotel because of allergies and their use of natural cleaning products. We didn't anticipate the mold in the room which resulted in asthma for both of us.

Additionally the electrical outlet in the bathroom only allowed for one plug in.......so if you are brewing coffee and trying to dry your hair, forget it!!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask becjan about Casa Ojai Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai_Now, General Manager at Casa Ojai Inn, responded to this review
December 12, 2012
First I would like to thank you for letting us know about this. This certainly doesn't sound like the product that our guests have come to expect form us or the product that I would ever allow to go un-fixed. I would greatly appreciate your call so that I can make sure that this was fixed and we make it up to you. This greatly concerns us and I do hope you will contact me personally.

Deepest Regrets,

Jim Johnson
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clarita, California
1 review
1 helpful vote 1 helpful vote
“Disappointed...”
3 of 5 stars Reviewed November 7, 2012

The room was clean, and well-maintained. When we checked in, we were provided with the promised bottle of wine, but never did receive our cookies! (We didn't ask, because we didn't realize this until after we checked out.) Our biggest complaint was the NOISE--we were in a downstairs unit, and the noise from upstairs was unbelievable. It truly sounded like an entire (large) family was having a pogo stick contest. When we complained to management, it abated somewhat, at least enough to sleep. But the noise started up again in the AM. Add to this this fact that the housekeeping staff arrives early and they are apparently VERY happy to see one another, judging from the yelling and loud talk in the parking lot and outside the rooms. We would not return.

Room Tip: Better for families, not so much for couples!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Leslie M about Casa Ojai Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai_Now, General Manager at Casa Ojai Inn, responded to this review
December 12, 2012
Thank you so much for taking time out to provide us with some excellent feedback. I really wanted to respond to this because it was feedback that no one could ignore. We held a housekeeping staff meeting shortly after receiving this feedback and we addressed this in particular. I want you to know that we do take our customers feedback seriously and we want nothing more to serve our guests to the best of our ability. Ojai is a beautiful tranquil getaway and our staff wouldn't want to ruin that for anyone. We do hope you will come back and let us make it up to you.

Sincerely,

General Manager
Jim Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean and Quiet”
4 of 5 stars Reviewed November 5, 2012

The Casa Ojai Inn is a nice place. It's nothing fancy, but the rooms are clean and it is quiet. The front desk staff is very friendly and helpful. The continental breakfast included cereals, fresh fruit, yogurt, muffins, toast, coffee and juice. The price is reasonable compared to the rates at nearby hotels. I would definitely stay here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mary C about Casa Ojai Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3.5 of 5 stars 109 Reviews
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Additional Information about Casa Ojai Inn

Also Known As:
Casa Ojai Hotel Ojai
Casa Ojai Hotel
Best Western Ojai
Ojai Best Western
Address: 1302 E Ojai Ave., Ojai, CA 93023
Phone Number:
Region: United States > California > Ojai
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 B&Bs / Inns in Ojai
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
We are nestled among the Topa Topa Mountains in Ojai, California conveniently located near the quaint Ojai Village and across from the newly renovated Soule Park Golf Course, which has been awarded a 4 star rating from Golf Digest. Begin your journey through the Ojai Village with the Ojai Trolley stopping regularly in front of Casa Ojai Inn or if you are feeling adventurous you can rent a bike and ride the Ojai Valley Trail, a paved trail that leads you through Ojai and beyond to the beautiful Ventura County beaches. Our picturesque Libbey Park, located in the center of our small town, rests underneath a canopy of large oak trees with a playground for the kids and a bandstand for our local Summer Night Concerts. Libbey Park is also the home of the public tennis courts used for the finals of The Ojai Tennis Tournament and the Libbey Bowl amphitheater which hosts Ojai's famous Music Festival and numerous other concerts and events throughout the year. The Ojai Village is filled with unique shops, exquisite restaurants, art galleries, and spas. Breath-taking yet challenging golf courses can be found close to the hotel and are perfect for year round golfing. Hotel guests will find Ojai an ideal location for day-trips to the Los Padres National Forest and Lake Casitas for fishing, hiking, biking, and climbing experiences. Remember to bring a swimsuit for the water holes that you may discover as you are exploring the natural beauty. A complimentary expanded continental breakfast is served daily. Guests will enjoy a refreshing swim in our Salt-Water pool and Jacuzzi and sunbathing on our spacious sundeck. Our guests can enjoy discounts for spa services at the Ojai Day Spa or stay fit with complimentary passes to the Bryant Street Gym. Meeting facilities are available for group events in conjunction with the Soule Golf course banquet facility. ... more   less 
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